Senior Operations Excellence Officer (RefS)
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
- Develop maintain and enhance Hong Kong Transport Services Business Unit (HKTS) crisis response manuals protocols facilities and related equipment
- Plan implement and regularly review the HKTS crisis response programme incorporating lessons learned
- Benchmark industry best practices and explore new crisis response applications to drive continuous improvement
- Coordinate crisis response and recovery activities and maintain communication with HKTS Business Units for feedback
- Execute and support quality projects to improve operational processes in line with management direction
- Perform management assigned tasks and provide general support on operational excellence initiatives
Requirements:
- Degree in Quality Assurance or a relevant discipline
- A minimum of 5 years railway operations experience of which 3 years should be at supervisory level
- Hands on experience in event management and execution
- Training and experience in quality assurance activities including developing quality assurance systems and organizing promotional events to cultivate a quality culture
- Strong analytical interpersonal and supervisory skills supported by a positive and proactive work attitude
Applications
You are invited to apply online via or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department MTR Corporation G.P.O. Box 9916 Hong Kong on or before 12 March 2026.
For other job openings please visit MTR Corporations website for more details. All information provided by applicants will be treated in strict confidence and used for recruitment purpose only.
All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.
Required Experience:
Senior IC
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
A company on the fast track, MTR operates Hong Kong's commuter railway system. The company's network was expanded significantly in 2007 through a combination with the rail operations of Kowloon-Canton Railway. Overall, MTR operates about 210 km of track in Hong Kong, Kowloon, the New ... View more
