Insight Partner, Protection

Job Title: Insight Partner Protection
Contract Type: Permanent
Location: Edinburgh or Alderley Park
Working style: Hybrid 50% home/office based
Closing date: 27th February 2026

We are looking for an Insight Partner to play a pivotal role within the Customer Outcomes and Insight team. This is an exciting and influential senior role which will support our overall Protection strategy by commissioning and contributing to projects that use meaningful insight and analytics to inform business decisions and improve customer outcomes. You will also contribute significantly to the wider insight mix.
As Insight Partner you will support the Head of Insight by ensuring that Customer Lifestage Directors their leadership teams and other key stakeholders are well-informed about market competitor customer employer and adviser insights within their areas of influence. You will be regarded as a senior trusted advisor who delivers clear actionable insights that drive business performance enhance customer value promote long-term growth and help achieve our Strategy and Purpose.

Key Responsibilities

Deliver clear actionable insights that inform and enable strategic decision-making across the business.
Act as a senior trusted advisor to leadership teams and key stakeholders.
Collaborate with colleagues across the insight function together with proposition distribution marketing and strategy to ensure insight needs are identified and fulfilled.
Create high quality high impact reports for key governance forums including the RLMIS Board Group Executive Committee (GEC UK Customer Committee (UKCC) and Independent Governance Committee (IGC) as relevant.
Drive initiatives that assess and improve customer outcomes.
Collaborate across the business to ensure alignment with our Strategy and Purpose.
Support the Head of Insight in creating and nurturing a market-leading insight function.

About you

This role is a great opportunity for a driven high energy individual who is proficient in synthesising diverse data and insight sets. You will be someone who is deeply passionate about helping an organisation achieve its Purpose and seeing customers thrive and flourish. Specifically you will have:

Proven and substantial experience in insight analytics or a related field ideally within Protection
Strong analytical and problem-solving skills
Previous experience creating and delivering reports to senior stakeholders
Excellent communication and stakeholder management abilities
Ability to synthesise and present complex information from a diverse set of sources in a clear and impactful way
Experience working in a fast-paced cross-functional environment
Demonstrated strategic thinking and commercial acumen


About Royal London

Were the UKs largest mutual life pensions and investment company offering protection long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive responsible enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered Trustworthy Collaborate Achieve.

Weve always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays an up to 14% employer matching pension scheme and private medical insurance. You can see all Our Benefits in the link below.

Inclusion diversity and belonging

Were an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected whatever their background.