Engineer-Patching

An Amazing Career Opportunity for Engineer-Patching APAC Region
Location: Chennai India (Hybrid)
Job ID: 45536

Profile Summary:

The Engineer-Patching is responsible for planning testing deploying and managing operating system patches and upgrades for Windows and Linux environments using BigFix. The role ensures systems remain secure compliant and up to date while minimizing operational risk and downtime. The engineer will manage OS version upgrades compliance reporting and vulnerability remediation in alignment with organizational and security standards and will operate within a 24x6 rotational shift model to support continuous enterprise operations.

This role will be an individual contributor within the HID EIT-Cloud team and will be based in Chenni India.

About HID Global

HID Global powers the trusted identities of the worlds people places and things. We make it possible for people to transact safely work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives and over 2 billion things are connected through HID. We work with governments educational institutions hospitals financial institutions industrial businesses and some of the most innovative companies on the planet. Headquartered in Austin Texas HID Global has over 4500 employees worldwide and operates international offices that support more than 100 countries. HID Global is an ASSA ABLOY Group brand. HID Global has is the trusted source for secure identity solutions for millions of customers and users around the India we have two Engineering Centre (Bangalore and Chennai). Global Engineering Team is based in Chennai and one of the Business Unit Engineering team is based in Bangalore. Check us out: You Ready to Join the Team

Our company is committed to finding the best and the brightest talent to help us reach the top. If you are a dynamic highly skilled experienced Cloud engineer and technology enthusiast and you enjoy working in a rapid pace within a rapidly growing business environment then you will want to consider this position. If you excel at communication collaboration and unrelenting innovation we want to talk to you. And if you bring dedication positive energy and integrity to the table you just might be the right fit for our team.

Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Duties and Responsibilities include and are not limited to the following.

• Perform end-to-end patch management for Windows and Linux servers using BigFix.
• Plan test and deploy monthly quarterly and emergency security patches hotfixes and emergency (zero-day) patch cycles
• Execute operating system upgrades for Windows Server and Linux distributions including in-place and version upgrades
• Working knowledge of PowerShell and Bash scripting for automation and validation.
• Create manage and maintain BigFix fixlets baselines actions and deployment schedules
• Monitor patch deployments analyze failures and perform remediation to achieve required patch compliance levels.
• Support vulnerability remediation aligned with security advisories (CVEs)
• Coordinate with application teams security teams business teams and respective teams to align patching and upgrades with maintenance windows and change management processes.
• Hands-on experience with patch management tools including SCCM Linux native tools (YUM/DNF/APT) and cloud-native services such as AWS Systems Manager and OCI OS Management Service (OSMS).
• Maintain detailed documentation including patching procedures upgrade runbooks rollback plans and standard operating procedures (SOPs).
• Ensure adherence to organizational security policies SLAs and regulatory requirements.
• Ensure post-patch system and application stability with effective troubleshooting and communication skills
• Prepare and deliver patch compliance dashboard and management reports.
• Follow ITIL-based change incident and problem management processes
• Support audits and compliance requirements (ISO SOC etc.)

Required Qualifications:

• Experience working in an agile team environment.
• Strong hands-on experience with BigFix for patch management.
• Experience patching Windows Server ().
• Experience patching Linux systems (RHEL CentOS Ubuntu SUSE).
• Proven competency in Windows and Linux OS upgrades including planning execution and rollback.
• Understanding of security vulnerabilities (CVEs) and compliance standards.
• Experience with JIRA and Service Now ticketing system for incident management change control and task management
• Demonstrated ability to analyze and interpret complex problems or processes identify and understand requirements and develop alternate solutions.
• Experience in handling critical incidents and working with the stakeholders in addressing the issues.
• Excellent communications skills and the ability to effectively communicate findings both written and orally using both technical and non-technical terms.

Education And/Or Qualification:

• Bachelors degree in Programming/Systems or Computer Science or equivalent experience.
• 3 to 5 years of experience in OS patching and system administration across Windows and Linux platforms.

Additional Preferred Skills

• Basic working knowledge of AWS cloud

Customer Expectations

• Team player with the appropriate aptitude and underlying intellect
• Positive attitude and open to share and collaborate in a distributed team setting.
• Good communication skills
• Open to learn and grow.
  
  

Why apply

• Empowerment: Youll work as part of a global team in a flexible workenvironment learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents skills and experiences. You dont need to check all the you have most of the skills and experience we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas including flexible work arrangements job sharing or part-time job seekers.
• Integrity: You are results-orientated reliable and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted.

This opportunity may be open to flexible working arrangements.

HID is an Equal Opportunity/Affirmative Action Employer Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.

We make it easier for people to get where they want to go!
On an average day think of how many times you tap twist tag push or swipe to get access find information connect with others or track something. HID technology is behind billions of interactions in more than 100 countries. We help you create a verified trusted identity that can get you where you need to go without having to think about it.

When you join our HID team youll also be part of the ASSA ABLOY Group the global leader in access solutions. Youll have 63000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally. As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.

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