Service Supervisor

Bangkok - Thailand

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Date Posted:

Country:

Thailand

Location:

Otis Elevator Company (Thailand) Limited No. 735/5 2nd FL. Tower E Unit No. E2-01 Srinakarin Road Phatthanakan Sub-district Suanluang District 10250 Bangkok

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Conduct regularly FPA audit and train employees to comply to FPA & EH&S requirement and implement corrective action plan on the FPA audit deficiency.

Ensure that all service operational activities including the 24-hours emergency breakdown callback service are being efficiently and professionally carried out according to established maintenance service schedule with great sense of urgency and customers satisfaction in mind.

Conduct Regular visitations for site inspection and audit on service routine technician and maintenance operation in order to improve performance level.

Perform daily instruction and corrective action meeting with technician and Monthly planning for routine service schedule

Conduct weekly service operation meeting to analysis top 3 breakdown call and co-ordinate with Technician to establish countermeasure action plan for troubleshooting and product & service quality improvement.

Regular visitation to customer to build relationship and perform monthly report for routine service to customer.

Liaise with the Service Sales Department for timely execution and billing of T and other major repair works to achieve monthly service sales and margin target.

To comply with all prevailing WWJSSS Safety Rules and Regulations and Code of Ethics and others at all time

Any other duties that may be given by Supervisor/Superior from time to

Competencies:

Service Experience

2. Comprehensive Industry Knowledge

3. Strong Customer-Facing Skills

4. Strong Written and Verbal Communication

5. Self-Motivated Troubleshooting

6. Creative Problem-Solving
Job Requirements:

Degree or higher in Electrical or Mechanical engineering .

Skill for elevators and escalators and understand safety system.

least 5-10 years experience in field operation of elevator & escalator business.

knowledge and Good command in English.

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Required Experience:

Manager

Date Posted:Country: ThailandLocation: Otis Elevator Company (Thailand) Limited No. 735/5 2nd FL. Tower E Unit No. E2-01 Srinakarin Road Phatthanakan Sub-district Suanluang District 10250 BangkokReasonable accommodations may be made to enable individuals with disabilities to perform the essential fu...