Customer Service Representative
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Job Location:
Cape Coral, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Youre not just answering questions. Youre changing lives one conversation at a this role you become the steady reassuring voice people trust when theyre navigating their health journey. You listen deeply. You guide thoughtfully. You help turn uncertainty into clarity and confusion into call chat or message is a chance to make a real difference. Youll educate encourage and empower people to take meaningful steps toward better nutrition smarter lifestyle choices and long-term wellness. You wont just solve problemsyoull help people move something powerful about knowing your words matter. About seeing someone feel heard supported and capable again. Thats the impact youll create every is your chance to help set a new standard for compassionate human-centered customer care in the wellness you love helping others thriveand take pride in doing it with heart and excellencethis is your next 5 minutes could land you in our top 5% shortlist click Apply to start your application (a short simple step to put you in the running).ROLE SNAPSHOT Pay: $18.50 per hourLocation/Schedule: On-site Full-TimePurpose: Support customers in achieving their health and wellness goals through education guidance and exceptional RESPONSIBILITIES Answer product and service questions across phone chat email mail and video customers on healthy lifestyle practices including nutrition exercise and stress encouragement and practical strategies to support sustainable lifestyle with Senior Health Coaches and direct customers for advanced guidance when orders and maintain accurate customer records in CRM complaints efficiently ensuring full resolution and sales goals through thoughtful product recommendations and interactions and communicate issues to supervisors or management as -HAVE QUALIFICATIONSHigh school diploma or equivalent.2 years customer service experience.2 years supporting individuals in healthy lifestyle management (nutrition exercise wellness).Strong verbal and written communication to remain calm under pressure and solve problems with CRM or customer service QUALIFICATIONSExperience using health tracking or telehealth motivational or WE OFFERMission-driven work focused on empowering healthier and supportive team to grow within a ChallengeThis role requires balancing empathy with efficiency. Youll handle high volumes of interactions while staying patient focused and detail-oriented throughout your TO JUMP INClick Apply to start the short : Completing the embedded application step is required to be pay for this position is $18.50 per hour. Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or factors considered in extending an offer include (but are not limited to) experience including industry or specific experience education knowledge skills and abilities as well as internal equity alignment with market data and/or other applicable position is benefits-eligible. Mercola provides competitive affordable and diverse benefit programs that support your total health from a healthy body to a healthy mind. These benefits support you and your family in all aspects of life:Medical Dental and Vision coverageAccident and Critical IllnessEmployee Assistance Program (EAP)Life and AD&D InsuranceShort- and Long-Term Disability InsuranceFlexible Spending AccountsDayforce Wallet get paid as you earnEmployee DiscountRetirement Planning (401k with matching contribution)Pet InsuranceWellness Program OfferingsPaid Time Off accrued per pay period based on years of service starting at 10 days annually.9 Paid Holidays per year including 1 floating compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable Company expects to accept applications for this position until January 23 2026 but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns with the Commitment to Equal Opportunity and InclusionMercola and its affiliates (Mercola) are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race (including hairstyle and texture) color religion or belief (or lack thereof) (including religious grooming and dress practices) sex nationality national or ethnic origin civil status age citizenship status sexual orientation disability genetic information familial status marital or registered civil partnership status pregnancy or parental status gender identity gender reassignment military or veteran status or any other protected characteristic in accordance with applicable laws and regulations. If you need accommodation please send an email to to let us know the nature of your request.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
A reliable source of health articles, optimal wellness products, medical news, and free natural newsletter from natural health expert Dr. Joseph Mercola.
