Do you aim to have a dynamic impact on the world
Are you up for creating solutions and solving tomorrows problems today
Then we have the opportunity for you!
Were seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of Amazons rapidly growing operations network: they are where we manage our fast-moving each fulfillment center our teams stow deliveries pick products package them up and ship them out; each of these groups have played their part in taking us where we are today.
These fulfillment centers are fast-paced and high reward environments where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers while making sure our teams deliver on customer obsession.
Key job responsibilities
Your role and responsibilities in the ICQA Team:
Support safety programs and compliance to ensure a safe work environment for all Associates
Coordinate inventory control maintenance and random counts in accordance with network count strategies ensuring compliance and consistency with SOX
Measure quality inventory integrity and accuracy while providing proactive feedback to the operations management team
Plan for and identify root causes of inventory deviation via cause and effect analysis
Strategic planning and forecasting alongside assigning and directing work
Lead and supervise a team in Inventory Control / Quality Assurance operations within the Fulfillment Center
Manage Ops Leads in ICQA functions and drive team performance
Drive process improvements and team members ability to keep pace with our rapid growth while motivating others and reducing employee turnover
- Bachelors degree or equivalent
- Knowledge of and proficiency in Excel and SQL
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience in project and program management and delivering key business outcomes
- Experience in people management
- Experience in communication and presentation skills both written and verbal in Portuguese & English
- Experience in lean or six sigma methodologies for operational process and performance improvement projects including process mapping and process re-design
- MBA or Bachelors degree in management business administration economics engineering marketing
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