Systems Operations Analyst

Why Nasdaq

When you work at Nasdaq youre working for more open and transparent markets so that more people can access opportunities. Connections can be made jobs can be built and communities can thrive. We want all our employees to have access to opportunity too. That means planning for career growth ensuring you have the tools you need and promoting an inclusive culture where were all valued for our unoutstandingerspective.

Here you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more efficiently and optimally by centralizing data analytics and market intelligence.

Here were committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

What We Offer

This is a permanent full-time role based in Bonifacio Global City Taguig following a hybrid work model setup (at least 2 in office days per week).

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we build.

In return you will receive HMO coverage for you and your dependents employee stock purchase plan equity grant retirement plan annual bonus free counseling sessions subscription to e-learning platforms fitness wellness and more.

What You Will Do

This position will support and maintain Nasdaqs Tempo Timesheets application deployed on the Nasdaq Global Jira. Tempo Timesheets is a plug-in to Jira.

The Tempo user base is Marketplace Technology and Market Services part of the Nasdaq Financial Technology division. Current number of users are around 1400 across 20 countries.

You will work closely with the Jira Admin and the Tempo users as well as with the key stakeholder groups Business Control Resource and Project Managers.

The applicant should have previous experience supporting tools with a broad user base and have a curiosity about systems and IT.

• Provide end user support

• Maintain master data

  • Add Resources

  • Build Teams

  • Add/Update/Close Projects

  • Add Subtasks in Projects

• Drive application improvements/automation

• Run month end reporting for Business Control

• Collaborate with Jira Admin

• Run regression testing in connection to Jira upgrades

• Connect with/advise key stakeholders on improvements

• Maintain user and system documentation

What We Expect

• Degree in Accounting/Finance or IT is preferred
• Business analysis experience implementing and/or supporting time tracking tools or alike
• Fluent in English. Possess excellent verbal and written communication skills
• Must be very service minded
• Enjoys working with users to tackle issues and work through business/system problems
• Strong organizational skills and attention to detail
• Ability to build relationships within the organization
• Positive attitude
• Team player

Does It Sound Like You

Please follow through by clicking the Apply link and submitting your application. If your skills and experience are a match we will be in touch the meantime please visit our website and social media channels to learn more about our innovative business inclusive culture and discover why Nasdaq Manila is Great Place To Work certified!

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age color disability national origin ancestry race religion gender sexual orientation gender identity and/or expression veteran status genetic information or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.