Subject Matter Expert Settlements Operations

HSBC

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profile Job Location:

Quezon City - Philippines

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Some careers shine brighter than others.

If youre looking for a career that will help you stand out join HSBC and fulfil your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world with operations in 62

countries and territories. We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Subject Matter Expert - Settlements Operations

In this role you will:

  • Transfers their knowledge and advice to other members of the team.
  • Provides timely & accurate responses to any inquiries raised by internal or external stakeholders.
  • Identifies process improvements and drives change within the team.
  • Good working relationship with colleagues within both Onshore and Offshore Teams.
  • Provides quality customer service and ensures achievement of KPIs and Service Level Agreement (SLA).
  • Interactions with internal teams or clients focusing on resolving requests and issues promptly with efficiency accuracy along with professionalism and respect
  • Monitor teams performance. Productivity and quality of work are monitored and achieved. Daily work is timely managed and completed within agreed timelines and cut offs in accordance with procedures.

To be successful in this role you should meet the following requirements:

  • Knowledge /experience in Derivatives Settlements processing structured products and investment industry is preferred.
  • University graduate/degree holder.
  • Good communication skills both written and spoken.
  • Demonstrates a thorough understanding of the banks products operations processes and procedures.
  • Exhibits commitment and resilience.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need candidates with immediate right to work locally and no relocation need will be prioritised.

Youll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.

Issued by HSBC HDPP

Some careers shine brighter than others.If youre looking for a career that will help you stand out join HSBC and fulfil your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will tak...
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Key Skills

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About Company

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. It was the 7th largest bank in the world by 2018, and the largest in Europe, with total assets of US$2.558 trillion.

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