The Room Attendant is responsible for cleaning guest rooms and responding to guest requests at the highest standards in support of the hotels continuing effort to deliver exceptional guest service.
CANDIDATE PROFILE
Experience
Previous experience housekeeping is strongly preferred.
JOB ESSENTIALS
Provide a clean safe and well-maintained guest room for all guests of the hotel.
Thoroughly clean guest rooms as assigned including but not limited to making beds cleaning bathrooms dusting and vacuuming to Doubletree brand standards
Dispose of trash and recyclables
Perform deep cleaning tasks as needed
Gather supplies/equipment/amenities as needed daily
Respond to guest requests in a timely friendly and efficient manner. Get assistance to help guests when needed.
Manage guest requests inquiries and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality the event of dissatisfaction negotiate compromise in accordance to the Make it Right established guidelines.
Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.
Ensure work area is clean and clear of standing water debris or any objects that can obstruct the job duties from being performed safely efficiently and effectively
Perform any other job related duties as assigned.
Other
Ability to work in a fast-pace high-energy and demanding work environment.
Strong attention to detail
Job Title: Director of OperationsCompany: Hampton Inn Colchester / Burlington, VTLocation: 42 Lower Mountain View Drive, Colchester, VT 05446 About Us:At the Hampton Inn Colchester / Burlington, VT, we are committed to delivering unparalleled guest experiences while fostering a vibran ... View more