Title: Oracle Cloud HCM Payroll Lead
Location: Anywhere is USA
Exp Level: 10
Education: Any Degree
Key Responsibilities:
We are looking for Oracle Fusion HCM Functional Consultant with Overall 10 years of IT experience with at least 8 years of Fusion experience and remaining years of HCM domain experience in Oracle EBS.
Must have a good understanding of the following Oracle Cloud HCM version 23 capabilities.
We are looking for a Functional person who has real-time hands-on functional/product experience; and/or worked with L3 level support; and/or having equivalent knowledge.
Description:
Position is for a Functional Professional with implementation background in Oracle Cloud HCM Applications.
Responsibilities include but are not limited to providing excellence in customer service support diagnosis replication resolving Functional issues of complex and critical service requests. The focus of this position is to provide Customer Service on a Functional level and to ultimately drive complete and total resolution of each issue reported by customer.
Position is for a Support and/or Implementation Analyst with a background in Oracle SaaS Suite of products preferred in HCM application modules and business processes
Responsible for business requirements gap analysis functional workshops design documents set up documentation configuration business test scenarios and more important work with technical team on CEMI/RICE objects. After post go-live provide customer production support tracking incidents diagnosis replication troubleshooting and resolution of complicated and critical cases.
The key skills used daily are - high level of techno-functional skills Oracle products knowledge problem solving skills and customer interaction/service expertise.
It is an opportunity to work with Cloud and On-Premises customers. This work includes:
Work directly with Customers for
Advising on complex use of Oracle products
Resolving highly complex and mission-critical issues
Serve as Situation Manager on highly sensitive issues
Formal mentoring for promoting the technical and professional development of others
Creation/review of Knowledge Articles
Requirements:
8 years of experience in Oracle HCM Cloud implementation & support.
Worked in 5 or more Oracle HCM Cloud implementation or support projects as a Functional consultant with at least 3 full implementation cycles as a Functional lead or SME at least 3 modules as a SME
Implementation/Support experience on Cloud HCM Modules like Core HR Talent Management Benefits Compensation GHR Foundational employee/worker master data jobs positions org structures. Workforce Management WFM Scheduling shift planning workforce rules. Talent Management Module Recruiting Cloud ORC (Oracle Recruiting Cloud)Full recruiting lifecycle: sourcing candidate management onboarding. Performance Management PM Goal setting performance reviews evaluations. Talent Management TM Succession planning talent pools career development. Learning OLC (Oracle Learning)
Candidate must have hands on experience minimum in any of the following 5 modules - Core HCM Benefits Compensation Workforce Management
Should have Strong HCM business processes knowledge and concepts.
Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud HCM.
Technically good Skills in SQL OTBI/ BIP/FRS reports FBDI ADFDI BPM workflows.
Ability to relate the product functionality to business processes and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud HCM.
Strong problem-solving skills.
Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response and mobilize the organizational resources while setting realistic expectations to customers.
Strong operations management and innovation orientation so you can continually improve the processes methods tools and utilities.
Strong team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often.
Required Experience:
Contract
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