Customer Marketing Specialist

A Career at HARMAN

As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do every day.

Do you want to work for some of the worlds leading audio brands Become a part of the HARMAN team and get to work for JBL and Harman/Kardon.

By joining HARMAN youll dive headfirst into the exciting world of headphones portable speakers party boxes and other audio technologies and contribute to the success of Harman Lifestyle EMEA business. The consumer audio industry is fast paced fun and dynamic and were looking for someone who is proactive loves to work with a lot of different stakeholders from all over Europe and has creative ideas.

You will join our France Marketing team in the position of:

Customer Marketing Specialist France

About the Role:

As the Customer Marketing Specialist you will be the key driver of JBLs influencer strategy and gaming brand activation (JBL Quantum) in the French market. You will work closely with our PR & Influence agency media partners EMEA marketing teams and our ambassador community to elevate brand awareness engagement and visibility.

You will manage campaigns end-to-end oversee social media executions support event activations and ensure that all content and assets align with JBLs creative and strategic direction. This role requires a strong blend of creativity project management communication and analytical skills.

What You Will Do:

Influence Strategy (France)

Lead the full influencer marketing strategy for the French market.

Identify needs for influencer activations campaigns events and product launches.

Develop creative briefs and manage campaign execution with the PR & Influence agency.

Approve influencer selections content proposals and ensure alignment with brand guidelines.

Manage and forecast the local influencer budget.

Support influencer coordination and participation at key FR & EMEA events

Gaming Strategy JBL Quantum (France)

Social Media Management

• Oversee and validate all content published on JBL Quantum Frances Twitter/X account
• Select content for paid amplification and manage local media boosting.
• Identify key marketing moments (partnerships campaigns tournaments etc.) requiring tailored content.
• Track social performance (reach engagement growth) and provide detailed reporting.

2. JBL Quantum Brand Ambassadors

Select and validate ambassador profiles and content proposals.

Monitor ambassador activity deliverables and performance metrics.

Provide monthly reporting and insights.

3. Events & Activations

Identify relevant gaming events and opportunities to grow JBL Quantums visibility.

Develop briefs for agencies (social media booth design influencer mgmt. entertainment etc.).

Validate content calendars booth designs and schedules.

Represent the brand on-site and ensure premium execution.

Lead post-event evaluations and reporting.

4. Media Campaign Management

Participate in media plan discussions and validation with the EMEA team and media agency (Havas).

Support campaign planning and coordination with local media partners.

Validate creative assets for each campaign.

Marketing Stock Management

• Manage product orders for showroom requests B2B/B2C events partners and promotional activities.
• Coordinate returns of end-of-life products through logistics partner (Arvato).
  Conduct quarterly stock inventory checks.

Translation & Localization Support

Review and approve translations for all marketing and product-related materials (product sheets newsletters emails banners etc.).

Support video localization through translation review and quality checks.

What You Need to Be Successful:

Experience in marketing influencer management brand activation gaming or social media.
Strong project management and communication skills.
Fluency in French and strong English communication skills.
Ability to work with multiple agencies and stakeholders in a fast-paced environment.
Analytical mindset and proficiency in reporting and performance measurement.
Comfortable navigating social media and gaming ecosystems.

What We Offer:

• HARMAN is offering a unique opportunity for growth and development in the dynamic and exciting world of consumer electronics.
• At HARMAN we value diversity and inclusivity and foster a friendly and supportive global working atmosphere. We believe in investing in our employees through career development opportunities professional training and competitive market-based compensation. As part of our commitment to employee well-being we also offer a commuter travel package environment allowance and interesting collective health insurance scheme pension and employee discounts on world-class HARMAN/Samsung products (JBL HARMAN Kardon AKG etc.).
• As a HARMAN employee you will have access to professional development opportunities through HARMAN Universitys business and leadership academies internal talent management leadership acceleration programs and our Be Brilliant employee recognition and rewards program.

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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.