Lead Clinic Receptionist
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Job Location:
Monthly Salary:
Posted on:
9 days ago
Vacancies:
1 Vacancy
Job Summary
JOIN OUR TEAM!
Reports To: Physicians Clinic Director
Status: 72-80
Shift: Days
Job Schedule: Monday-Friday
Weekly Hours: 36-40
Remote Position: No
Pay: Competitive salary
Benefits: Huron Regional Medical Center offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility a variety of benefits include health insurance dental insurance vision insurance life insurance a 401(k) retirement plan sick leave and paid time off. To review your benefit eligibility visit HRMC Benefits.
Job Summary
Serves as the lead for front office operations providing guidance and support to reception staff while ensuring a high standard of patient service and efficient clinic workflow. Receives greets and directs patients visitors and hospital personnel in a professional and courteous manner setting the tone for the clinics patient experience. Oversees and performs patient registration and admitting processes interviewing patients/guardians to accurately obtain verify and document required information in the electronic medical record. Ensures accuracy compliance and consistency in front desk procedures and documentation.
Demonstrates the mission of HRMC by displaying REACH our core value system:
- Respectful - We value the unique talents ideas contributions and circumstances of each individual.
- Engaged - We value being active positive participants at work and in our communities.
- Available - We value providing local access to care for our communities while being present for each other.
- Competent - We value knowledgeable people-centered innovative and technology driven teams.
- Helpful - We value always helping others with kindness and compassion.
- High school graduate or GED equivalent. One or two years of college or business school preferred. One year of experience in a hospital or similar medical facility preferred.
- Accurate typing skills equivalent to 40 wpm. Computer experience preferred.
- Visual auditory and speech acuity requisite to verbal and written communication with staff patients families physicians and public.
Working Conditions
- Work involves much personal contact and interaction with other staff patients families physicians and the public.
- Work is in a quiet clean well-lighted climate controlled environment. Minimal hazards under normal conditions.
- Work requires finger/hand dexterity and eye/hand coordination.
- Work involves sitting standing stooping bending pushing pulling reaching and some moving about within the office and the hospital.
- Work involves light (exerting/lifting up to 20 pounds occasionally up to 10 pounds frequently or a negligible amount constantly) to moderate (exerting/lifting up to 50 pounds occasionally up to 20 pounds frequently and 10 pounds constantly) lifting in carrying medical records
- Work may be repetitious and interruptions are frequent.
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Delivering top-quality healthcare with the goal of exceeding each and every patient’s expectations with state-of-the-art medical facilities.
