Underwriting Specialist I
Manila - Philippines
Department:
Job Summary
Overview
Were looking for a unicorn who is interested in fraud risk management and financial crime prevention while also looking to be part of a fast-paced growing tech company! Were passionate about helping hard-working entrepreneurs grow their property management businesses safely and securely. Were a collective of uniquely talented individuals who are at the top of our game and are determined to get better at what we do every day.
With a focus on fraud detection KYC/KYB verification and identity integrity the Risk Analyst will review new customers and existing customers of our software. As a front-line analyst you will ensure that all information is complete accurate and compliant with regulatory requirements while identifying potential fraud misrepresentation or abuse risk. You will partner closely with our strategy and analytics team to provide input and observations as part of a continuous improvement process.
Responsibilities
PRIMARY RESPONSIBILITIES
Complete due diligence reviews document processing (financial identification & business) and KYC analysis for applications with emphasis on fraud indicators identity inconsistencies and highrisk behaviors
Record findings of each application within our systems including fraud risk rationale and red flags
Analyzing data such as rent-roll transaction processing and customer history to set and update processing limits to identify anomalies assess fraud exposure and transaction risk
Making decisions based on department standards aligned with fraud policy risk appetite and control frameworks
Communicate professionally and clearly with our customers particularly when resolving verification issues discrepancies or suspicious findings
Support frontline representatives by responding to questions and concerns in fraudrelated escalations and decision support For RealPage Internal Use Only Internal Use
Keeping up to date on all policy and procedures fraud typologies regulatory expectations and control changes and applying those changes to your reviews Participate in ongoing Underwriting Training including fraud awareness investigative techniques and emerging threat training
Assist management in analyzing underwriting workflow procedures and standards identifying concerns and making recommendations to improve efficiency and effectiveness within the department with specific attention to identifying control gaps fraud risk trends and lossprevention opportunities
Qualifications
- Graduate of any four-year course highly preferred
- With at least 2 years experience in underwriting and/or risk management experience preferred
- Accuracy and Attention to Detail - Ability to process information with high levels of accuracy
- Effective Verbal & Written Communications Able to effectively communicate accurately and concisely with peers and senior management.
- Time Management Understanding business priorities to effectively and efficiently deliver expected results and meet established SLAs
- Multitasking Ability to manage multiple objectives projects or activities making effective use of time and resources to prioritize all deliverables.
- Office Support Tools Ability to use office support tools available (MS Word PowerPoint Excel SalesForce etc.)
- Solid analytical verbal and written communication skills
- Ability to work with little supervision once training is completed
- Strong decision maker; exhibits sound and accurate judgment
- Ability to recognize and escalate situations as deemed necessary
- Highly motivated self-driven and results-oriented
- Must be willing to work in a fixed Night Shift schedule to match US hours
- Must be willing to work on site within group Hybrid work arrangements (flexible after 90 days in office).
Required Experience:
IC
Key Skills
About Company
RealPage property management software provides advanced data analytics to help users efficiently manage rental properties and real estate.