Client Service Specialist
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Job Location:
Berkeley Heights, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
Company: Top 10 National Brokerage
Location: Fully Remote
Position Type: Full-Time
Position Overview:
We are seeking a Commercial Lines Assistant/Certificate Processor with a Property & Casualty (P&C) license to support our team in managing commercial lines accounts and handling certificate processing. The ideal candidate will have at least 5 years of experience in the insurance industry specifically focusing on commercial lines preferably on large Real Estate accounts.
Key Responsibilities:
- Assist in managing commercial lines accounts ensuring accuracy and compliance.
- Process and issue certificates of insurance promptly and efficiently.
- Collaborate with clients and underwriters to gather necessary information for policy management.
- Maintain organized records and documentation for all accounts and certificates.
- Provide exceptional customer service by addressing client inquiries and resolving issues.
- Support the team with administrative tasks related to policy renewals and endorsements.
Qualifications:
- Valid P&C license.
- Minimum of 5 years of experience in commercial lines insurance
- Experience with Sagitta
- Strong understanding of insurance policies and certificate processing.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational abilities.
- Experience handling large real estate accounts is not required but a plus!
Why Join Us
- Be part of a top 10 national brokerage with a strong reputation.
- Enjoy the flexibility of a fully remote position.
- Work in a supportive and dynamic team environment.
- Opportunities for professional growth and development.
If you are a motivated professional looking to contribute to a dynamic team in the retail insurance industry we would love to hear from you!
#LI-JL1
Required Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
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