Engineering Manager, Flow Insights & Management
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Location: Boston Hybrid (3 days/week in office)
Why You Should Join the Flows Insights & Management Team
The Flows Insights & Management team is building the foundation for how Klaviyo customers create manage and configure their Klaviyo-powered automations. This team also owns the reporting experiences that allow our customers to understand the performance and impact of their Flows. By joining the Flows I&M team you will have the opportunity to have a direct impact on over 170000 brands that use Klaviyo every day to engage with their customers.
As the Engineering Manager for the Flows Insights & Management team you will lead a group of fullstack engineers and collaborate with other engineering teams to build and evolve Klaviyos Flows product as our customers needs evolve.
You will be responsible for guiding execution on major new Flows features including additional sending channels intelligent personalizations technical evolution and scalability. This role blends technical leadership architectural direction and people management.
As the Engineering Manager of one of our flagship products this role requires excellent communication and collaboration skills. You will work closely with product managers product designers support and many other engineering teams to extend and drive evolution of the Flows product.
How You Will Make a Difference
- Lead a team of engineers delivering fullstack customer-facing features used across Klaviyos Flows product offering
- Set technical direction for multi-channel Flows (e.g. email SMS push) including intelligent personalization and future channel expansion
- Own end-to-end execution: scope initiatives break down work align dependencies and deliver high-quality releases on predictable timelines
- Drive architectural decisions that prioritize scalability reliability and maintainability across services data models and shared component systems
- Partner closely with Product and Design to translate vision into intuitive performant user experiences
- Grow and mentor engineers fostering a high-performance and inclusive team culture
- Collaborate across Klaviyo to align roadmaps and ship cohesive customer-delighting solutions
- Contribute hands-on via design docs code reviews and technical spikes to de-risk complex bets and model engineering excellence
Who You Are
- 8 years of software engineering experience with strong frontend and backend skills
- 5 years of engineering management experience ideally managing fullstack teams.
- Familiarity with frontend technologies like React TypeScript and state management tools such as Redux
- Comfortable contributing to backend systems using Python and Django FastAPI (or equivalent)
- Skilled in system design reusable component architecture and scalable frontend platforms
- Familiarity with DevOps tooling cloud infrastructure (AWS) Terraform etc.
- Proven track record delivering complex features in fast-paced product-led environments
- Clear communicator collaborative leader and committed to continuous team improvement
- Youve already experimented with AI in work or personal projects and youre excited to dive in and learn fast. Youre hungry to responsibly explore new AI tools and workflows finding ways to make your work smarter and more efficient.
Technologies We Use
- React TypeScript Redux
- Python Django FastAPI
- MySQL Redis RabbitMQ Pulsar
- GraphQL RESTful APIs
- AWS Terraform Kubernetes
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3 2025.
Please see the independent bias audit report covering our use of Covey here
Required Experience:
Manager
Key Skills
- Hospitality Experience
- Go
- Management Experience
- React
- Redux
- Node.js
- AWS
- Mechanical Engineering
- Team Management
- Leadership Experience
- Mentoring
- Distributed Systems
About Company
Klaviyo unifies AI-powered email marketing and SMS to drive growth, retention, and measurable results. Build personalized, omnichannel experiences across WhatsApp, ecommerce, and more with K:AI Agents.
