CTI Process Management Governance Lead

Job Description:

At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!

Position Summary:

This role is responsible for driving disciplined execution of internal controls risk governance and operational excellence within Core Technology Infrastructures (CTI) process governance ecosystem. The position leads the governance function within CTI Process Management with a strong technical emphasis on managing changes to the Single Process Inventory (SPI) and ensuring alignment with Enterprise Process Management (EPM) Global Compliance and Operational Risk Management (GCOR) and technologyspecific control requirements.

The ideal candidate will apply a blend of technology domain knowledge process engineering expertise and risk management capabilities to strengthen CTIs control environment and support regulatory readiness across complex infrastructure platforms.

Key Responsibilities:

• Lead endtoend governance routines for SPI changes including impact assessments across infrastructure domains validation of technical control mapping and ensuring compliance with EPM GCOR and regulatory standards
• Drive internal control discipline across CTI Process Management embedding riskbased thinking into technology operations cloud/infrastructure services engineering workflows and operational processes
• Partner with infrastructure engineering and operations teams (e.g. compute storage network cloud platform services) to ensure governance requirements are integrated into technical processes and supported by measurable control evidence
• Conduct and coordinate quality assurance and control effectiveness reviews identifying control gaps systemic risks or process deficiencies across infrastructure environments
• Maintain governance documentation technical process artifacts and auditready evidence to support regulatory exams issue remediation and enterprise-level risk reporting
• Serve as a subject matter expert on process governance operational risk and infrastructure operations advising technical teams on control requirements process design and risk mitigation strategies
• Develop and enhance governance dashboards and reporting using data from technology systems of record to monitor control adherence change execution and operational stability

Required Qualifications:

• 3 years working in Audit Compliance Risk Technology Operations or Engineering within a large financial institution multinational corporation public accounting firm or regulatory agency
• Strong working knowledge of the Single Process Inventory (SPI) including data structures process taxonomy lifecycle management and governance expectations
• Ability to translate technical concepts into governance requirements and communicate complex ideas clearly
• Demonstrated ability to learn complex technical environments teach governance best practices and act as a thought leader
• Exceptional written and verbal communication skills with the ability to influence technical and nontechnical stakeholders
• Strong analytical skills with the ability to evaluate data identify risks and form evidencebased recommendations
• Ability to explicitly assess and articulate risk tradeoffs when advising technology teams or supporting decisionmaking

Desired Qualifications:

• High degree of professionalism integrity and dependability with the ability to thrive in a dynamic high-velocity technology organization
• Self-starter with the ability to manage multiple priorities meet deadlines and drive initiatives to completion with limited oversight
• Experience communicating governance changes through clear technical documentation process diagrams and stakeholder-friendly presentations
• Ability to foster collaboration across engineering operations change delivery and governance teams ensuring alignment and seamless execution
• Strategic thinker with a bias for action and a passion for enhancing operational resiliency control effectiveness and infrastructure stability

Skills:

• Controls Management
• Issue Management
• Monitoring Surveillance and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording/Organizing Information
• Research

Shift:

Hours Per Week: