Content Delivery Manager (German and English)

FTC - 6 months (Hybrid/Remote)

About Greenpark

Greenpark is a global award-winning digitalagency specialising in omnichannel search and raisondetreis to create amazing content that people and algorithms love. How Through data-led and performance-driven search and social contentto help brands create meaningful connections thatimpactpeoples lives. Our uniqueexpertisein Omnichannel Search & Insights Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house models. We do this for a global client portfolio including Unilever Campari Group AIA Sanofi Nestle Lipton Kimberley Clark Straumann Ricola Globe Telecom and more.

Our Values

As a company we strive and act together in our ambition to make a positive impact for the people and brands we serve we do everything with kindness and respect at the core.We StriveActing TogetherWith Kindnessare the values that guide us.

About the role

Innovative dynamic and sustainable:Asone of the worlds leading research-based pharmaceutical companiesthe clientoffersthe best opportunities for your personal and professional development. For usit isclear: whenever we see a chance for change we seize it and make it happen. Because even the smallest opportunity can be the start of something significant. Delivering life-changing medicines is about being entrepreneurialfinding those moments andrecognisingtheir the client every single employeeputs patients first.

TheGCOContentDeliveryManageris a member of the Global CommercialServices(GCS)s GlobalOmnichannel Delivery teamandreports totheOmnichannel Delivery isresponsibleforthe development ofcontent productionserviceswithinthemarket and project managing the production of marketingassets for the market and the omnichannel pod.

TheGCSContentDeliveryManageris accountableforworkingwiththe local DigitalManagersto deploy GCSProductionand Creative Serviceswithinthe Market Business Units and the omnichannel role must have the ability to effectivelypartner influence and challengekeystakeholderstodrive adoption of and performance of the GCScontentproduction also ensure satisfaction and ongoing continuous improvement of existing businessasusual (BAU)productionaswellasthe expansion ofadditionalservices.

TheGCSContentDeliveryManagerrequiresstrongleadershipskills business acumenasolid understanding of process solutionsand cultural awarenesstodevelop and motivate their respective direct and indirect team memberslocatedamongmultiple partners andproductioncentersaround the candidate will ensure transparency of risks across all the different internal and external teams. The position requires business acumenstrong project management skillsaswellasunderstanding ofmarketing solutions and awareness of how to create customer-centric omnichannel experiences for the customers.

Whatyoulldo

• The GCSContentDeliveryManageris accountable for partneringdirectlywiththe DigitalManagers and thelocalmarketingcompanybrandleadershiptodrive for full adoption of theGCO services andcapabilitiesand the delivery of agreedContent typesvolumesand savings.

• The GCSContentDeliveryManagerwillensure that quality and timelines forcontentdelivery are agreed andmaintainedwith themarket andmaintainan open dialogue on the feedback of the isaccountablefor thetimelydelivery ofall contentassets within the campaigns that are delivered within and outside the omnichannel pod.

• Requires leadership communication projectmanagementand critical thinking skills along with high cultural awareness to effectively lead and deliversuccessful globalproductionsupported by a globally based multi-cultural team.

• Workswiththe marketto ensureall necessary communications and change management activities are delivered to theregion and/orlocalmarketingcompanyfornewcontentsolutions.

• Drives efforts to prioritize work andestablishdelivery schedules that meettheclientneeds and team capacity.

• Identifiespotential new productioncapabilities to supportoperational/valueexpansionand proactively shares themwith GCScolleagues and leadership.

• Leverage reporting andutilizationmetrics to communicate overall adoptionof GCSproduction. Where there are gaps work with GCSLeadership and colleagues toidentifyopportunities for improvement to increase efficiency.

• GCSservices are delivered through outsourcedpartners in conjunction withthe clientdedicated resources. This role demandsan understanding of supplier infrastructureto ensure continuous value optimisation forthe also requires a continuous review of demand and capabilities that our partners need to provide to make sure they are aligned to themarketsneeds.

• Demonstrates comprehensive understanding and application of all relevant policiesproceduresand operational GCSdirect and indirect reportscomplywithallappropriateCodeof Conduct policies and procedures.

About you

Preferred

• Sales Experience

• Local and/or Global Brand Marketing Experience

• DigitalMarketing Experience and Omnichannel campaigns

• Knowledge or experience with Agile ways of working

• Design skills

• HTML/CMS knowledge

Minimum

• Bachelors Degree

• Minimum of 2 years within Pharmaceutical or Healthcare Industry

• Excellent interpersonal presentation facilitation and negotiating skills

• Solid communication skills. NativeGermanand oral and written fluency in Business English

• Proventrack recordworking cross functionally withhigh levelof commitment and follow through

• Program managementexperience including risk mitigation & planningassociated with operational or technical delivery.

• Supplier Management Experience

• Financial performance accountability

• Ability to build trusted relationships with Sr. Leadership and other key Stakeholders

• Leadership coordination ofresourcesand influence without authority.

• Managing and driving innovation and continuous improvement

• Proficiencyin Microsoft Office (WordPowerPointand Excel

• Youlive & breathe Greenparks core valueschampioning openness respect innovation and teamworkso that every interaction both internally and externally reflects our commitment to our values.

At Greenpark we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background identity and experience across our global workforce. By fostering a culture of respect inclusivity and collaborationwe arecommitted to ensuring everyones voice is heard and everyone can thrive.

All applications shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any otherprotected characteristics.

Required Experience:

Manager