Team Lead PayrollBillingCollections

Summary of Job Function

The Payroll & Benefits Manager is a senior-level role within the People Operations and Culture department responsible for overseeing and executing all payroll and benefits administration for a manufacturing organization. This position ensures accurate compliant and timely payroll processing while managing comprehensive employee benefits programs. The ideal candidate brings 10 years of experience supporting manufacturing workforces deep technical payroll expertise and the ability to partner cross-functionally with HR Finance and Operations.

Key Responsibilities

Payroll Management

• Lead end-to-end payroll operations for hourly and salaried employees including complex manufacturing pay structures such as overtime shift differentials bonuses and off-cycle payrolls

• Manage employee payroll updates including pay rates deductions 401(k) contributions and status changes

• Create payroll batches reconcile payroll validate reports (earnings types taxes deductions 401(k) match) and manage payroll approval processes

• Serve as payroll system subject matter expert including system implementations data transfers module setup admin access payroll codes and tax configurations

• Validate data in HRIS and payroll systems identify discrepancies reconcile variances and maintain data integrity

• Partner with department managers supervisors and employees to ensure accurate timecard entry approvals and payroll readiness

• Ensure compliance with federal state and local payroll regulations wage and hour laws and internal payroll policies

• Manage multi-state payroll tax accounts including new state registrations system setup account tracking and issue resolution

• Ensure proper deduction funding and reconciliation of employee and employer 401(k) contributions

• Track PTO balances and notify supervisors of usage or discrepancies

• Review audit and validate W-2s and year-end payroll reporting

• Oversee employee change management including salary changes promotions status changes title updates and benefit elections

• Support internal and external payroll audits and year-end processes

Benefits Administration

• Oversee and administer employee benefits programs including medical dental vision disability life insurance FSA COBRA and retirement plans

• Partner with benefits brokers and vendors to manage enrollments qualifying events renewals open enrollment and escalated benefit issues

• Coordinate benefits orientations enrollment support employee communications and ongoing education

• Reconcile benefits invoices and partner with Accounts Payable to ensure accurate and timely payments

• Audit benefit enrollments and payroll deductions each pay period and quarterly to ensure accuracy

• Maintain and update HRIS records for benefit enrollments changes and terminations

• Lead 401(k) plan administration including employee enrollments communications issue resolution and compliance support

• Assist with ERISA tax compliance audits Workers Compensation audits 401(k) audits Form 5500 preparation and other regulatory reporting

• Generate reports and analyses as requested by leadership vendors or brokers

• Develop and implement benefit communications training workshops and resources; maintain benefits information on the ADP home page or internal systems

Other Duties

• Assist with the transition of employee personnel and benefits files to electronic systems

• Support year-end payroll and benefits processes

• Ensure strict confidentiality of employee records and sensitive information

• Perform additional duties reports and special projects as assigned

Required Qualifications

• 10 years of payroll and benefits experience with significant experience in manufacturing environments

• Proven expertise managing payroll for large hourly workforces with complex schedules and overtime requirements

• Strong knowledge of multi-state payroll regulations wage and hour compliance and benefits administration

• Hands-on experience with HRIS and payroll systems (ADP strongly preferred)

• Experience managing 401(k) plans audits and regulatory reporting

• Advanced attention to detail accuracy and confidentiality

• Strong cross-functional communication and leadership skills

Preferred Qualifications

• Bachelors degree in Human Resources Accounting Finance or related field

• Certified Payroll Professional (CPP) or similar certification

• Experience supporting union or non-union manufacturing workforces

• Experience with system implementations or process improvement initiatives

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