Our client is looking for hiring an IT Configuration Officer / Senior Officer will manage and maintain the Configuration Management Database (CMDB) ensuring all configuration items are accurately documented and aligned with business and technical requirements.
Key Responsibilities
Define and manage configuration items (CIs)
Maintain and audit CMDB accuracy
Align configuration updates with change and release processes
Analyze configuration trends and discrepancies
Support incident and problem management through accurate CI data
Coordinate with infrastructure applications and service teams
Prepare governance and compliance reports
Requirements
24 years (Officer) / 46 years (Senior Officer) in IT Operations / ITSM
Strong knowledge of ITIL practices
Experience with CMDB & configuration tools (ServiceNow BMC Remedy etc.)
Strong analytical and documentation skills
Skills
Our client is looking for hiring an IT Configuration Officer / Senior Officer will manage and maintain the Configuration Management Database (CMDB) ensuring all configuration items are accurately documented and aligned with business and technical requirements.Key ResponsibilitiesDefine and manage co...
Our client is looking for hiring an IT Configuration Officer / Senior Officer will manage and maintain the Configuration Management Database (CMDB) ensuring all configuration items are accurately documented and aligned with business and technical requirements.
Key Responsibilities
Define and manage configuration items (CIs)
Maintain and audit CMDB accuracy
Align configuration updates with change and release processes
Analyze configuration trends and discrepancies
Support incident and problem management through accurate CI data
Coordinate with infrastructure applications and service teams
Prepare governance and compliance reports
Requirements
24 years (Officer) / 46 years (Senior Officer) in IT Operations / ITSM
Strong knowledge of ITIL practices
Experience with CMDB & configuration tools (ServiceNow BMC Remedy etc.)
Strong analytical and documentation skills
Skills
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