Role purpose
The Digital Designer is responsible for creating design solutions that have high visual impact; providing a range of design layout and production services for output in print web interactive and presentation materials. All design output should meet project requirements; adhering to content and design guidelines. From strategic creative briefs the Digital Designer presents solid creative concepts excellent design and skilled execution for all forms of visual assets. Digital Designers will work closely with Creative Leads to deliver excellent service and on-time delivery to DPS service recipients.
Governance and Committee Memberships (membership of ExCos Risk Management Meeting)
Principal Accountabilities and Responsibilities
Produce work that is in accordance with department guidelines compliance regulations policies and procedures regarding content and design by understanding and applying them correctly reviewing work and collaborating with colleagues and seeking advice from Creative Leads as necessary.
Clearly communicate creative recommendations and point of view to both colleagues and business partners
Coordinate with the Creative Leads and Account managers in handling projects from beginning through to completion including managing the project turnaround time and presenting the finished product
Ensure high quality of work by consistently taking responsibility for ones own work reviewing it against quality standards and consistently seeking to achieve zero quality errors.
Taking ownership by acting as a primary day-to-day contact for business partners on assigned design projects
Build up the teams ability to provide better service by regularly reporting project concerns and suggesting ways to resolve them
Oversee the productivity rating for their individual shift and work closely with Creative Leads to identify any challenges and lapses that can be addressed
Leadership & Teamwork
Ensure a steady improvement in his/her own design skills and capabilities by planning and organising collaborative work and in-house cross-training opportunities
Assist the Creative Leads in developing the teams annual and quarterly training plans
Contribute to the team in achieving monthly average performance targets for Productivity and Quality scores
Work collaboratively with other members of Creative Services to find optimal solutions to meet design requirements
Ensure up to date knowledge on HSBC brand guidelines by actively participating in training sessions and team knowledge sharing.
Puts the need of the greater team ahead of his/her own needs ensuring the teams growth and improvement is of priority
Functional Knowledge
Post-secondary education either at the degree level or a relevant professional diploma or certificate
3-5 years of experience in a design agency environment or other similar industry
Expert in Adobe design applications and working knowledge of industry standard design software
Proficiency in Mac OS Microsoft Windows and MS Office applications
Web experience: Working knowledge of HTML5 CSS and web design principles is required
Video production experience: Working knowledge of video creation process from pre to post production
Knowledge of emerging digital experience technologies such as XR Metaverse and AI art is an advantage
User-centric/customer-centric design theory : experience with user research rapid prototyping information architecture user stories and persona writing is preferred
Print production: Strong knowledge of print production and colour separation
Good written and verbal communication and presentation skills
Strong focus on simplicity vs complexity in both communicating and translating briefs into designs
Able to generate and consistently provide innovative and creative ideas working within corporate guidelines but challenging brief provided and questioning traditional approaches as necessary
Extremely client-focused with positive attitude; able to negotiate effectively communicate at all levels and able to work well under pressure
Ability to network with other resources and specialists around the business as appropriate
Genuine enthusiasm for design and willing to share knowledge and experience and great design resources articles and other inspiration with others
Others
Develop professional and harmonious relationships with DPS customers through constant personal communication aimed at obtaining a clear understanding of the business objectives and the situational context of their project requirements
Enables and promotes collaboration between other Tribes and Chapters to deliver a much more effective solution to clients and stakeholders
Maintain proficiency in current versions of software required for performing duties within HSBC
Puts emphasis and acts upon the HSBC purpose and values
Required Experience:
IC
HSBC Holdings plc is a British multinational investment bank and financial services holding company. It was the 7th largest bank in the world by 2018, and the largest in Europe, with total assets of US$2.558 trillion.