HR Coordinator

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

The HR Coordinator is a key member of the HR Support Services team responsible for delivering high-quality timely and customer-focused support throughout the employee lifecycle. Reporting to the Lead HR Support Services this role handles a broad range of administrative tasks and service requests including onboarding employee changes offboarding records management and Tier 1 HR inquiries.

This role is ideal for a detail-oriented service-minded professional looking to grow within a collaborative and fast-paced HR environment supporting 20000 employees across North America.

Key Responsibilities

Employee Lifecycle Administration

Process employee lifecycle transactions including new hires job changes terminations leaves of absence time and absence and employee status updates.

Coordinate pre-boarding and onboarding logistics such as background checks new hire documentation and systems access.

Support offboarding processes including exit logistics and system terminations.

HR Systems & Data Management

Enter and maintain accurate employee data in the HRIS (e.g. Workday SAP SuccessFactors) system.

Perform regular audits of employee records to ensure data accuracy and compliance.

Generate reports or queries to support HR operations and compliance efforts.

Employee Support & Service Delivery

Respond to employee and manager inquiries via phone email or case management system (e.g. Workday Help or ServiceNow) related to HR policies procedures and systems.

Escalate complex cases to the Lead HR Support Services as necessary.

Maintain confidentiality and handle sensitive information with discretion.

Process Improvement & Documentation

Assist in maintaining and updating HR SOPs templates and knowledge base articles.

Recommend improvements to enhance efficiency and employee experience.

Participate in HR projects and initiatives as assigned.

Qualifications

Education & Experience:

Associate or Bachelors degree in Human Resources Business Administration or related field preferred.

13 years of experience in an HR administrative or coordinator role preferably in a high-volume or shared services environment.

Experience in insurance financial services or other highly regulated industries is an asset.

Skills & Competencies:

Service-oriented mindset with a focus on employee experience

Strong organizational skills and attention to detail.

Excellent communication and interpersonal skills.

Comfortable working in a decentralized multi-jurisdictional environment (U.S. and Canada).

Proficiency with HR systems (e.g. Workday Dayforce (Ceridian) Oracle) and Microsoft Office Suite.

Ability to handle confidential information with professionalism and discretion.

Bilingual in English and French (if supporting Canadian employees) is a plus.

Disclosure required under applicable law in California Colorado Illinois Maryland Minnesota New York New Jersey and Washington states: The expected salary range for this position is $55000-$65000 (non-exempt) and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.

Department Human Resources

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: Associate degree (2-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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Required Experience: