Scheduling Coordinator
Share
Job Location:
Asheville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Location:- Asheville NC (Onsite)
Title:- Non-Clinical Scheduling Coordinator
Pay Rate:- XX/HR (Max)
Duration:- 3 Months (Extension will depend on the Manager)
US Citizen and Green Card Holders ONLY
What level of experience certifications and specific skills are required
1. Clerical medical experience is a plus but not required
Serves as the primary point of contact for Sleep appointment scheduling for new and existing patients. Coordinators may schedule for practices hospital and ancillary services across the health system. Coordinators may relay patient concerns medication refill requests create and send messages to clinical staff provider or office staff per protocol via Power Chart Ambulatory accurately and timely to the practice. Coordinators may also assist patients by giving basic information about the practice or by following up on a referral. Coordinators consistently deliver high quality customer service to the patients community businesses and practices we serve. Coordinators must be able to listen to complex situations to prioritize the needs of the patient and research the request to the fullest to ensure accuracy and best patient care. Coordinators are to remain calm in stressful situations. Coordinators must be thorough when entering patient demographics verifying insurance information reviewing HIPAA information previous appointment history scheduling an appointment or when sending a message in Power Chart Ambulatory. Coordinates with internal teams regarding insurance authorizations. Processes medical record requests and maintains accurate documentation.
Key Skills
- Customer Service
- Communication
- Fire And Safety Engineering
- Key Account
- Market Intelligence
