Auto Title Technician

The Jefferson County Clerk and Recorders office is the face of public service for our diverse and vibrant county. We serve voters drivers property owners business owners travelers couples getting married and so many other Jeffco residents and non-residents every day and we take our work very seriously.

We hold a clear mission and vision that drive our actions and aspirations:

Mission: To make government and the democratic process work forall ofJeffco. From free and fair elections to friendly service and safe record keepingwerebuilding a Jeffco that welcomes and works for everyone.

Vision:An equitable accessible trustworthy democracy for the Jeffco of today and tomorrow. Each day we strive to turn this vision into reality and we are looking for motivated individuals to join our team and help in this work.

We are seeking multipleAuto Title Techniciansto join our various Motor Vehicle offices.

The Auto Title Technicianis responsible forassistingthe public with titling and registering vehicles. Processes legal records and collects taxes and fees for motor vehicle titles and registrations.Determinesaccuracy and completeness of required information and documents surrendered for processing.Determinesproper registration and plates and permits to issue. Verifies that transactions and vehicles adhere to regulations. Responds to phone inquiriesregardingtitling and registration. Collects fees and reconciles funds daily.

Please note we havemultiple vacancies atdifferent locations includingGoldenLittletonLakewoodandArvada.Applications for this posting are placed in an applicant pool thatremainsactive until the positions are filled. An applicant may be interviewed for an Auto Title Technician position and considered for more than one location.

Ideal candidate:

The Auto Title Technician isa great opportunityfor someone who:

• Thrives in a front-facing customer-focused role in an environment that cultivates collaboration and daily problem-solving and continued learning to best serve our constituents.

• Excels in interpreting and communicating complex regulations while providing excellent customer service.

• Values inclusivity and diversity of thought in a safe space to learn new processesin an effort tohelp drive our department into the 21st Century.

SCHEDULE:

This positionrequireson-site/in-office work andoperateson a 4-day workweek.

Must be availabletooccasionallywork at any of the fiveMotorVehicle branchlocationsandalign withtheiroperatingschedules:

• Littleton:Monday-Thursday 7:00am-5:30 pm

• Golden Lakewood Arvada:7:15 am 5:45 pm

COMPENSATION:

Target Hiring Range:$20.62 $23.00 USD Hourly

Compensation will bedeterminedbased on education experience and skills.

Additionalcompensation for Spanish bilingual skills is available.

BENEFITS:

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical dental and vision insurance; paid time off and holidays including astarting bank of 40 hours of PTO for new hires; retirement matching; wellness programs; tuition reimbursement; flexible schedules;and more. For more information clickherefor our Total Rewards summary.

QUALIFICATIONS:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click apply for that reason we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications:

• A minimum of 1 year of related experiencein data entry basic ten key cashiering customer service andauto titling and registration using theCounty or StateDRIVES system.

• High school diploma or equivalentcertificate.

• Note an equivalent combination of education and experience is acceptable.

Preferred KnowledgeSkillsand Abilities:

• Spanish speaking ability is preferredhowevernot. Jefferson County Motor Vehicle has a policy to additionally compensate workforce members whoare able todemonstratebilingual language skills.

• One to two years of County Motor Vehicle or State Department of Revenue experience andone yearexperiencewith DRIVES in government high public contact and/or handling cash professionally is preferred.

Knowledge skills and attributes that would be beneficial and lead to success in this role include:

• Strong customer service skills and experience with high volume face to face customer contact.

• Ability to explain complex rules and regulations to customers who may be unfamiliar with or challenge the statute driven requirements for fees.

• Ability to problem solve byutilizingresources/researching to find solutions that are best for the customer.

• Background as a bank teller retail sales associate or related profession typicallydo well in this role.

ADDITIONAL JOB INFORMATION:

• Criminal History and MVR Background Checks arefor every position.

• Offer of employment is contingent upon successful completion of criminal history motor vehicle report education verification and/or references.

• A valid Colorado drivers license is required for positions that drive on County Business in either a county or personal vehicle shall have a Colorado Drivers license within 30-days of hire or beginning to serve as an intern or volunteer.

• In any materials yousubmit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

• All Jefferson County Employees must apply through their internal profile.

Accommodations Statement:We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. Forassistancewith applications interviews or other hiring-related accommodations contact. This contact is for accommodation requests only and cannot provide application status updates.