When you join Verizon
You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.
Job/Org Summary:
At our core we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless reliable and affordable wireless solutions that enhance their day-to-day lives connecting them to what matters most. By joining our team youll play a pivotal role in this mission working towards delivering innovative customer-focused solutions that open up a world of possibilities. Were not just in the business of technology; were in the business of connecting people empowering them to explore share and engage with the world around them in ways they never thought possible.
Building on our commitment to connect people with quality experiences that offer the best value in wireless lets delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences. Our portfolio comprising 11 distinct brands is meticulously organized into five families each designed to address specific market segments and distribution channels to maximize reach and impact.
- Total by Verizon & Verizon Prepaid: At the forefront we have Total by Verizon and Verizon Prepaid our flagship brands available at Verizon exclusive and/or national/retail stores. Verizon Prepaid continues to maintain a robust and loyal consumer base while Total by Verizon is on a rapid ascent capturing the hearts of more customers with its compelling offerings.
- Straight Talk TracFone and Walmart Family Mobile: Straight Talk Tracfone and Walmart Family Mobile stand as giants in our brand portfolio boasting significant presence in Walmart. Their extensive reach and solidified position in the market underscore our commitment to accessible high-quality wireless solutions across diverse retail environments.
- Visible: Visible as a standalone brand family caters to the digitally-savvy single-line customers who prefer streamlined online-first interactions. This brand is a testament to our adaptability embracing the digital evolution of customer engagement.
- Simple Mobile: Carving out a niche of its own Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Researchs prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.
- SafeLink: SafeLink remains dedicated to serving customers through government subsidies. With a strategic pivot towards Lifeline in the absence of ACP SafeLink continues to fulfill its mission of providing essential communication services to those in need.
Join the team that connects people with quality experiences that give them the best value in wireless.
What Youll Be Doing:
Data Science:
- Knowledge of experimental design and testing frameworks like A/B testing Multi-armed Bandit testing etc. to guide optimal decisions across various key pricing initiatives related to acquisition volume quality revenue growth and pricing elasticity. Build frame-works to enable effective measurement of experiments at scale.
- Research and build proof-of-concept models utilizing various machine learning techniques & traditional statistical techniques to drive optimal business decisions for device roadmap assortment pricing elasticity and revenue growth.
- Building Financial models leveraging acquisition modeling and other machine learning techniques on optimal assortment and leveraging base management acquisition quality index for predictive modeling.
- KPI forecasting leveraging time-series forecasting techniques to guide the business on metrics like Gross Add etc.
- Generating business insights by using various predictive modeling techniques.
Analytics & Data Enablement:
- Architected end-to-end analytics solutions by building automated Python/SQL data pipelines into GCP (BigQuery) and developing complex Looker dashboards enabling self-service marketing insights and cross-channel optimization.
- Synthesize predictive insights to concrete business actions and collaborate with teams across the value organization (Finance / Marketing / Operations / GTS / AI&D etc.) to drive successful business outcomes.
- Leverage understanding of customer behaviors strategic thinking strong financial acumen and cross-functional aptitude to build analytical solutions to make the best-informed decisions.
- Work on building either cloud-based predictive modeling solutions (AWS/GCP using Pyspark or similar tools) or general predictive solutions depending on the use case.
- Guide the build and enhancement of the Customer Data Platform with 360-degree view of customer and prospect profiles interactions & demographics.
- Enable team with Analytical solutions to evaluate marketing campaigns effectiveness and identify areas for optimization. Measure key performance indicators (KPIs) such as conversion rates return on investment (ROI) and customer engagement metrics. Provide insights to refine targeting strategies messaging and channel allocation for future campaigns.
What were looking for:
Youll need to have:
- Bachelors degree or four or more years of work experience.
- Four or more years of relevant work experience
- Predictive / Prescriptive modeling experience.
- Experience in SQL Python (/R) and data visualization tools (Tableau Qlik or native Python or other libraries like Plotly/Streamlit etc).
- Expertise in the Google Cloud Platform (GCP) ecosystem specifically BigQuery and Looker
- Experience with Microsoft Excel and PowerPoint.
- Experience managing large complex projects involving multiple work streams and stakeholders.
- Strong storytelling to drive recommendations based on the data analysis and articulate tradeoffs and communication plan to senior executives.
- Experience gathering organizing and analyzing large amounts of information.
- Experience presenting ideas and content to a variety of stakeholders at various levels.
- Experience working collaboratively with a variety of stakeholders.
Even better if you have any one of the following:
- Ability to translate complex ideas and express them in concise simple to understand ways.
- Ability to take initiative influence others and achieve results.
- Advanced research analytical and critical thinking skills with the ability to see things not readily apparent to others and to find unique solutions to complex challenges.
- Ability to present and interact with all levels of management.
Where youll be working
In this hybrid role youll have a defined work location that includes work from home and assigned office days set by your manager.
Where youll be working
In this hybrid role youll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race gender disability or any other legally protected characteristics.