Senior Sales Operations Manager
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Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Were looking for a Senior Sales Operations Manager to serve as a trusted strategic partner to our Area Vice President and leadership this role youll shape how we plan operate and scalebringing insight structure and collaboration to a fastmoving highgrowth environment. Your analytical strengths curiosity and ability to work with diverse teams will have a meaningful and direct impact on our business.
Strategic Business Partnership
- Serve as a key operational partner to the Area Vice President offering thoughtful datainformed insights that support effective decisionmaking.
- Help drive operational excellence and ensure progress toward short- medium- and longterm goals.
- Support quarterclose periods by creating clear and timely updates for leadership teams.
- Lead Area Quarterly Business Reviews: cocreate agendas with the AVP prepare accessible and highquality presentations and help ensure clear actions and followthrough.
EndtoEnd Planning Leadership
- Lead the annual planning cycle for the Area including resource planning KPIs and productivity ratios coverage models territory alignment and quota setting.
- Partner with leaders to define objectives and connect team goals to broader organizational priorities.
- Ensure planning processes are aligned with strategic principles and promote clarity fairness and transparency.
Forecasting & Pipeline Analytics
- Build and refine forecast cadences that provide accurate relevant insights.
- Lead forecast reviews with secondline managers ensuring consistency clarity and meaningful discussions around trends risks and opportunities.
- Develop pipeline review processes using Business Intelligence tools and Power BI to highlight pipeline quality conversion and business health.
- Create dashboards and analyses (including yearoveryear trends) that help teams identify challenges early and take proactive action.
Qualifications :
To be successful in this role you have:
We know that great candidates come from a broad range of backgrounds and experiences. You may not meet every listed skilland thats okay. If this role excites you and you feel you can make an impact we encourage you to apply.
- Around 10 years of experience in Sales Operations or a related analytical/operations role; experience in technology or SaaS environments is beneficial but not required.
- Strong analytical and financial acumenyoure comfortable turning complex data into clear practical recommendations.
- Proficiency with CRM systems Power BI Excel and/or sales automation tools.
- Ability to influence and collaborate effectively with leaders and crossfunctional teams across different geographies and perspectives.
- Experience guiding crossfunctional initiatives and building partnerships built on trust and clarity.
- A strategic lens combined with good attention to detailyou understand the big picture and know how to connect the dots.
- Strong communication skills with an ability to adjust your style for different audiences.
- Comfort working in environments that evolve quicklyyou approach change with curiosity and a solutionoriented mindset.
- A continuousimprovement mindsetyou actively look for new better ways of working and feel comfortable constructively challenging the status quo.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. Were growing fast, innovating even faster, and making an impact on our c ... View more
