The Mission
At ixigo weve always been AI-first. From predicting PNR status to automating customer support intelligence is in our DNA. As the Director of Research you will lead our leap from traditional ML to a future powered by Agentic AI and Foundation Models. You will bridge the gap between whats possible in a lab and whats valuable for millions of Indian travelers building the brain that powers the leading OTA for the Next Billion Users.
What Youll Do: The High-Stakes Stuff
Define the long-term AI roadmap: You wont just follow trends; youll decide how Machine Learning and AI can uniquely solve travel pain points.
Build & Scale: Lead a world-class team of Applied Scientists and ML Engineers.
Consumer Impact: Deeply understand consumer behavior to build models that feel like magic to the user.
Cross-Pollination: Partner with Product and Engineering to ensure AI isnt a silo but a horizontal layer that enhances every click on the ixigo ConfirmTkt and AbhiBus apps.
Your DNA
The Scientist-Builder: You have a PhD or Masters in CS/AI/Math but you also have calluses on your hands from shipping real products. You know that a model is only as good as the problem it solves.
LLM Native: You live and breathe Transformers. You understand the nuances of prompt engineering fine-tuning and the infrastructure required to serve large models at scale.
The Scale Expert: Youve handled datasets that would make a regular laptop melt. You are comfortable with distributed computing MLOps and optimizing models for mobile-first environments.
Strategic & Witty: You can explain complex neural networks to a boardroom and the business value of a gradient descent to a developerand you might even make a joke about it in the process.
Technical Requirements
1. Foundation Models & Generative AI
Deep expertise in traditional and foundational Machine learning techniques and models.
Extensive experience with Deep learning architectures fine-tuning and efficient adaptation techniques.
Proven ability to build autonomous agents capable of multi-step reasoning and tool-based execution.
Expertise in building and deploying high-concurrency models at scale.
Mastery of production-grade retrieval systems and vector database management.
Experience with Vision-Language Models for automating document parsing and voice-interface models for vernacular language support.
2. Architecture & MLOps
Experience with high-throughput low-latency serving frameworks.
Ability to architect AI-first microservices that handle hundreds of millions of requests monthly while managing compute costs.
3. Academic & Professional Pedigree
Education: MS or PhD in Computer Science AI Mathematics or a related quantitative field.
Experience: 10 years in technology with at least 5 years leading high-performance AI research or applied science teams in a fast-paced consumer tech environment.
The Builder Portfolio: A portfolio of shipped products is preferred over a portfolio of just research papers. We value Production-ready Research.
Why ixigo
Impact at Scale: Your code will influence the travel decisions of 1 in every 3 Indians.
Innovation Playground: Work with proprietary data from rail air and bus sectors that no one else has.
Culture: We move fast we experiment fearlessly and we are obsessed with the Next Billion Users.
Additional Information :
Responsible for safeguarding sensitive company data against unauthorized access use or disclosure and for reporting any suspected security incidents in line with the organizations ISMS (Information Security Management System) policies and procedures.
Remote Work :
No
Employment Type :
Full-time
Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo is a technology company focused on empowering Indian travelers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travelers in making smarter travel decisions by leveraging artificial intellige ... View more