Client Contracts Manager

About Scope

Scopes purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living short term accommodation (respite) social connections lifestyle options therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has a new and exciting opportunity for a Client Contracts Manager within our Employment Programs Division.

Reporting to the Senior Manager Intake you will oversee the creation management and renewal of client contracts in alignment with legal regulatory compliance and funding obligations.

Your Key Focus

• Co-design and advocate for solutions that improve how we acquire onboard and retain support networks
• Collaborate to build business development and/ or commercial capability across Client Acquisition and Retention
• Engage navigate and harness diverse stakeholder networks to maintain the fidelity and compliance of the Service Agreement and minimise legal and financial risks through documentation and reviews
• Analyse relevant data information and requirements and apply commercial acumen and judgement to monitor service and revenue to identify evaluate and address over/ under utalisation

What We Look For

• Demonstrated experience in audit and/ or contract management
• Expertise in financial and/ or client data analysis with the ability to identify and address discrepancies and / or opportunities for improvement
• Experience in operating in the disability services and/ or related sector would be highly beneficial
• Demonstrated ability to collaborate and negotiate with internal and external stakeholders
• Proven ability to interpret and apply policies business rules and regulations to develop deliver and optimise services

View the position description here!

We will be reviewing applications as they come in and may interview suitable candidates prior to closing date therefore please note this advertisement may close earlier than the disclosed end date. To avoid missing outAPPLY NOW.

Scope as an Employer

At Scope we Celebrate our people by rewarding you with access to an exclusive benefits platform. You will have access to cashback vouchers and discounts to over 500 popular retailers covering groceries fuel entertainment wellbeing and so much more. Its one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion diversity and human rights.

Scope (Aust) is a 2024Circle Back Initiative Employer we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email

Please note successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.