Manager, Global Engineering Programs, Field Engineering

The Data Center Field Engineering Team is the engineering owner for the lifecycle of AWS data centers. This includes supporting new designs/innovations through data center end-of-life with a focus on root cause analysis of failures capacity and availability improvement and optimization of the existing fleet.

Were looking for an experienced Manager Technical Program Management to join our Field Engineering global programs team dedicated to leading mentoring and coaching our team of skilled Technical Program Managers. You will hire & lead a diverse and creative team solving technical problems across our global Amazon Data Centers to scale and improve business practices around the world.

The ideal candidate combines deep technical knowledge of data center operations with strong business acumen. You should be comfortable diving deep into technical details while maintaining a clear focus on improving efficiency availability and reliability in our data centers. Youll need to effectively influence across organizations to build consensus on complex technical decisions and drive execution through multiple engineering teams.

If youre excited about solving complex technical challenges in data center engineering driving innovation in infrastructure management and delivering exceptional experiences for our engineers we want to hear from you.


Key job responsibilities
Team Leadership & Development
Hire develop and manage a team of program managers and technical leads who demonstrate Amazon Leadership Principles
Coach and mentor team members with varying technical experience establishing clear growth plans and development strategies for each individual
Manage team and individual performance including promotions and career progression
Lead and motivate teams to deliver on strategic objectives while fostering a culture of operational excellence

Strategic Program Management
Own and drive the Field Engineering Portfolio strategy across all programs
Influence strategic direction and roadmaps of partner teams across Data Center Operations Data Center Engineering and AWS Service Teams
Make trade-offs between short-term team needs and long-term business objectives using high judgment

Operational Excellence & Process Improvement
Create improve and manage metrics quantifying performance and driving efficiencies in repeatable work
Drive engineering processes to improve operational excellence development methodology and cross-team collaboration
Identify where to simplify and optimize while maintaining quality standards


A day in the life
Why AWS
About AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud
platform. We pioneered cloud computing and never stopped innovating thats why customers
from the most successful startups to Global 500 companies trust our robust suite of products and
services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster
a culture of inclusion that empower us to celebrate our differences. Ongoing events and learning
experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of
sacrifices at home which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home theres nothing we cant achieve in the
cloud.

Mentorship & Career Growth
We have a career path for you no matter what stage youre in when you start here. Were continuously raising our performance bar as we strive to become Earths Best Employer.
Thats why youll find endless knowledge-sharing mentorship and other career-advancing
resources here to help you develop into a better-rounded professional.

About the team
Amazons vision is to be the worlds most customer-centric company and this role is key to that vision. As a Field Engineering Technical Program Manager you will be leading teams to optimize global programs to meet ever-evolving customer needs as we continue expanding our data center fleet to hyper-scale. As an ideal candidate you:

Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty
Are detail and data oriented
Have experience managing engineering projects.
Build trust and relationships with different stakeholders (e.g. Operations Commissioning Construction and Design)
Up to 25% travel expected.
Have fun and work hard!

Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.

If you meet these qualifications exude passion and enjoy the challenge of innovative projects at hyper-scale this job is for you!

Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures and were building an environment that celebrates knowledge sharing and mentorship.

Here at AWS we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and we host annual and ongoing learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here which is why we arent focused on how many hours you spend at work or online. Instead were happy to offer a flexible schedule so you can have a more productive and well-balanced lifeboth in and outside of work.

- Bachelors degree in Engineering Computer Science or a related technical field
- 5 years of people management experience
- 5 years of technical program management experience
- 5 years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers power generation or oil and gas facilities experience

- Knowledge of data center infrastructure design operations or delivery
- Experience communicating across technical and non-technical audiences including executive level stakeholders or clients
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience with Agile or other program management methodologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Herndon - 163600.00 - 221300.00 USD annually