Remote Client Support Coordinator
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Job Location:
Grand Rapids, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Were expanding our remote team and looking for dependable service-minded individuals who enjoy helping clients organize important plans and manage detailed arrangements.
As a Remote Client Support Coordinator you will act as a primary contact for clients assist with reservations and scheduling and ensure all components are confirmed accurately. This role emphasizes communication organization and follow-through.
No prior industry experience is required. Training and onboarding support are provided.
What Youll Be Responsible For
Communicating with clients to understand their preferences and timelines
Researching and coordinating lodging transportation and activity options
Securing reservations and preparing confirmations
Managing updates adjustments and client requests
Maintaining accurate digital records
Delivering prompt professional customer support
What Were Looking For
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Strong communication skills (written and verbal)
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Detail-oriented and organized
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Comfortable working independently in a remote setting
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Ability to manage multiple client requests
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Reliable computer and high-speed internet
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Must be 18 years of age or older
What We Offer
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Fully remote work environment
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Flexible part-time or full-time availability
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Structured training program
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Supportive team environment
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Growth opportunities based on performance
Key Skills
- Time Management
- Developmental Disabilities Experience
- Intake Experience
- Mediation Experience
- Microsoft Outlook
- Customer Support
- Case Management
- Medical Terminology
- Alternative dispute resolution
- Child Protective Services
- Social Work
- Word Processing
