ServiceNow FSO Architect
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Job Location:
Fremont, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
ServiceNow FSO Architect (Remote U.S.)
Employment Type: Full-time
Compensation: $140000 $160000 base
Work Arrangement: Remote (occasional on-site collaboration possible)
Northwest Talent Solutions is supporting a large enterprise technology consulting organization delivering platform transformation programs for banking and financial services clients. We are seeking a ServiceNow Financial Services Operations (FSO) Architect to design and implement enterprise-scale solutions supporting transaction disputes onboarding and operational case management.
This is a hands-on architecture role. You will be responsible for solution design implementation strategy and translating business operations into scalable ServiceNow workflows.
What Youll Do:
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Architect and implement ServiceNow FSO and CSM solutions
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Design solutions using the Financial Services Data Model
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Lead requirements gathering and translate business needs into technical architecture
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Configure and customize ServiceNow applications and workflows
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Develop and review Business Rules Script Includes UI Actions and integrations
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Guide Agile sprint planning demos and solution delivery
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Design dispute management payment operations and customer lifecycle workflows
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Support implementation testing and production deployment
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Work closely with business stakeholders developers and analysts
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Document architecture and solution design
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Provide troubleshooting and platform guidance
Required Experience:
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10 years of ServiceNow experience
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Experience with Financial Services Operations (FSO) and Customer Service Management (CSM)
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Architecture or technical solution design experience
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Experience with the Financial Services Data Model
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Strong ServiceNow scripting (JavaScript)
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Experience with REST/SOAP integrations and ServiceNow APIs
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Hands-on experience with Business Rules Script Includes and UI components
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Experience working within Agile environments
Preferred Qualifications:
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ServiceNow Certified System Administrator (CSA)
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Experience implementing dispute management or financial case workflows
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Knowledge of CSDM and CMDB architecture
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ITIL or service management framework knowledge
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Experience in banking insurance or payment operations environments
Technical Skills:
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ServiceNow platform architecture
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JavaScript HTML CSS XML
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REST and SOAP Web Services
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Integration Hub and APIs
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Workflow automation and case management
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Enterprise data modeling
Ideal Background
Candidates who have implemented ServiceNow as an operational platform not only ITSM will be especially relevant. Experience supporting financial processes such as disputes loan operations card operations claims or treasury workflows is highly valued.
Application Questions:
Please be prepared to provide:
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Years of ServiceNow development experience
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Years working with CSM
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Years working with FSO (disputes onboarding loan/card/treasury operations)
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Years functioning as an Architect
Northwest Talent Solutions and our client are equal opportunity employers. All qualified applicants will receive consideration without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or other protected characteristics.
Key Skills
- APIs
- Pegasystems
- Spring
- SOAP
- .NET
- Hybris
- Solution Architecture
- Service-Oriented Architecture
- Adobe Experience Manager
- J2EE
- Java
- Oracle
