Position Description
We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before during and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.
Key Responsibilities
-
Respond to client inquiries via email phone and messaging systems
-
Process itinerary changes cancellations and special travel accommodations
-
Provide accurate guidance on travel requirements and agency policies
-
Conduct proactive check-ins with clients ahead of travel dates
-
Efficiently manage and resolve customer concerns with professionalism
Ideal Candidate Profile
-
Customer-first mindset with strong communication skills
-
Experience in customer support hospitality or tourism preferred
-
Reliable organized and capable of multitasking
-
Comfortable navigating online systems and digital booking tools
-
Passionate about travel and delivering excellent service
Perks & Advantages
-
Work-from-home flexibility
-
Flexible hours
-
Training and mentorship
-
Growth opportunities within a growing travel company
-
Access to industry discounts and travel benefits
-
Positive and team-oriented culture
Position Description We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before during and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys. Key Responsibilities Respond t...
Position Description
We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before during and after their trips. This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.
Key Responsibilities
-
Respond to client inquiries via email phone and messaging systems
-
Process itinerary changes cancellations and special travel accommodations
-
Provide accurate guidance on travel requirements and agency policies
-
Conduct proactive check-ins with clients ahead of travel dates
-
Efficiently manage and resolve customer concerns with professionalism
Ideal Candidate Profile
-
Customer-first mindset with strong communication skills
-
Experience in customer support hospitality or tourism preferred
-
Reliable organized and capable of multitasking
-
Comfortable navigating online systems and digital booking tools
-
Passionate about travel and delivering excellent service
Perks & Advantages
-
Work-from-home flexibility
-
Flexible hours
-
Training and mentorship
-
Growth opportunities within a growing travel company
-
Access to industry discounts and travel benefits
-
Positive and team-oriented culture
View more
View less