When you join Verizon
You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.
What youll be doing...
Take ownership of Public Sector customers who require research and analysis to resolve billing and payment issues.
Ensure receivable targets are being met.
Prioritize receivable base which includes Verizons Public Sector customers to ensure most impactful items have focus.
Identify drive and manage risk assessment for the base of accounts.
Work directly with appropriate levels of Sales Service and Customer organizations to guarantee cash flow for Verizon.
Lead conference calls with customers and internal contacts to obtain receivable resolution commitments and strategies.
Drive resolution of customer issues including process issues disputes and invoicing to facilitate customer payment of undisputed balances.
Communicate receivables results and individual customer action plans to your Supervisor Assoc. Director and executive levels.
What were looking for...
Youll need to have:
Even better if you have one or more of the following:
A degree.
Two or more years relevant work experience.
Strong communication and organizational skills and the proven ability to focus on the details.
Ability to lead small cross-functional teams to accomplish goals.
Strong analytical and proven problem solving skills.
Experience in receivables management and improvement.
Knowledge of Public Sector accounts.
Knowledge of Credit and Collections.
Experience with Verizon collections systems.
Experience with managing commitments and deadlines.
Experience working with internal and external entities successfully and diplomatically.
Ability to thrive in a dynamic environment and meet deadlines.
If Verizon and this role sound like a fit for you we encourage you to apply even if you dont meet every even better qualification listed above.
In this hybrid role youll have a defined work location that includes working from home and a minimum of three days per week in the office which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles your compensation will be adjusted to reflect your hours.
Required Experience:
IC
When you join VerizonYou want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driv...
When you join Verizon
You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.
What youll be doing...
Take ownership of Public Sector customers who require research and analysis to resolve billing and payment issues.
Ensure receivable targets are being met.
Prioritize receivable base which includes Verizons Public Sector customers to ensure most impactful items have focus.
Identify drive and manage risk assessment for the base of accounts.
Work directly with appropriate levels of Sales Service and Customer organizations to guarantee cash flow for Verizon.
Lead conference calls with customers and internal contacts to obtain receivable resolution commitments and strategies.
Drive resolution of customer issues including process issues disputes and invoicing to facilitate customer payment of undisputed balances.
Communicate receivables results and individual customer action plans to your Supervisor Assoc. Director and executive levels.
What were looking for...
Youll need to have:
Even better if you have one or more of the following:
A degree.
Two or more years relevant work experience.
Strong communication and organizational skills and the proven ability to focus on the details.
Ability to lead small cross-functional teams to accomplish goals.
Strong analytical and proven problem solving skills.
Experience in receivables management and improvement.
Knowledge of Public Sector accounts.
Knowledge of Credit and Collections.
Experience with Verizon collections systems.
Experience with managing commitments and deadlines.
Experience working with internal and external entities successfully and diplomatically.
Ability to thrive in a dynamic environment and meet deadlines.
If Verizon and this role sound like a fit for you we encourage you to apply even if you dont meet every even better qualification listed above.
In this hybrid role youll have a defined work location that includes working from home and a minimum of three days per week in the office which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles your compensation will be adjusted to reflect your hours.
Required Experience:
IC
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