Business Development Representative

UserTesting

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profile Job Location:

Atlanta, GA - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Were UserTestingthe leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast actionable feedback.

We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development processfrom ideation to launch. With the worlds strongest participant network AI-powered analysis expert services and seamless integrations we help companies eliminate guesswork align stakeholders and bring customer needs into sharp focus.

Trusted by more than 3000 organizations worldwideincluding 75 of the Fortune 100UserTesting delivers measurable business outcomes reduces risk and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.

Lets build experiences people lovetogether.

The Opportunity

At UserTesting we help organizations make better decisions by bringing real human insight into every stage of the product lifecycle. As a Business Development Representative (BDR) youll play a critical role in driving that mission forward.

In this role youll be the first point of connection for prospective customerssparking meaningful conversations with senior leaders and introducing them to the power of human insight. Youll partner closely with Account Executives and Marketing to identify new opportunities build pipeline and help organizations understand how UserTestings solutions can solve real business challenges.

This is a high-impact growth-oriented role for someone whos energized by building relationships asking thoughtful questions and opening doors to new opportunities in a fast-moving collaborative environment.

Responsibilities

  • Identify research and engage prospective customers through outbound outreach including phone email and social channels

  • Initiate conversations with senior-level and C-suite executives to understand their business challenges and introduce UserTestings solutions

  • Qualify inbound and outbound leads and convert them into high-quality sales opportunities

  • Partner closely with Account Executives to develop account strategies and support pipeline growth

  • Maintain accurate and up-to-date activity tracking in Salesforce and other sales engagement tools

  • Collaborate with Marketing and cross-functional partners to optimize messaging and outreach strategies

  • Consistently meet or exceed activity and pipeline generation goals

Requirements

  • 1 years of business development experience including at least one year in a Sales Development Customer Success or related client-facing role

  • Strong written and verbal communication skills with confident phone presence and the ability to engage and influence C-level and senior executives

  • Ability to understand and effectively position UserTestings technical solutions and value proposition

  • Excellent interpersonal skills with a proactive outgoing approach and comfort initiating conversations with new contacts

  • Self-motivated and disciplined with strong time management skills and a drive to achieve results

  • Adaptable and resilient in a fast-paced entrepreneurial environment

  • Strong technical aptitude; experience with Salesforce Outreach ZoomInfo and Google Workspace is a plus

  • Must be within commuting distance to Atlanta; hybrid schedule requiring in-office presence two days per week (MondayFriday)

Dont meet every single requirement but excited about the role We encourage you to apply. Research shows that some candidates may hesitate to apply unless they meet 100% of the criteria. If this opportunity excites you wed love to hear from you. Diverse perspectives foster the innovation we need to succeed and were committed to building a team that reflects a variety of backgrounds experiences and skills.

Application Process

  • Meet with a Recruiter

  • Meet the Hiring Manager

  • Participate in a Panel Interview

  • Offer Stage

Accommodations

At UserTesting were committed to creating inclusive and accessible experiences for our candidates. We believe diverse perspectives are essential to building exceptional experiences for everyone. If you require accommodations or have specific requests about how we can tailor the interview process to better meet your needs please contact us at

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women minorities individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds experiences abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance as applicable.


Required Experience:

IC

Were UserTestingthe leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast actionable feedback.We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development processfrom i...
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Key Skills

  • Business Development
  • Sales Experience
  • B2B Sales
  • Time Management
  • Cold Calling
  • Outbound Sales
  • Account Management
  • Salesforce
  • Inside Sales
  • Telemarketing
  • CRM Software
  • Lead Generation