Business Development Representative Pittsburgh, PA
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Job Location:
Pittsburgh, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB POSITION SUMMARY
Business Development Representatives (BDRs) are an important point of contact with our current
customers and execute a critical part of our customer consultation process. BDRs focus on renewing
the customers current service agreement and perform an in-depth review of the service relationship by
looking at progress feedback and documented value.
JOB RESPONSIBILITIES:
Focus on delivering a world class customer service experience fully committed to retaining
customers and ensuring they have the necessary information to make the right decisions for
their unique needs.
Evaluate crane usage from remote monitoring statistics operating environment duty
classification manufacturers recommendations and local regulations while discussing
recommendations and planning jointly with the customer.
Support local service branches by renewing service agreements.
Propose appropriate service agreement to meet usage operating environment duty
classification manufacturers recommendations and local regulations and secures retention of
customer.
Collaborate with local branch to ensure a successful customer experience and proper delivery of
the service agreement.
Deliver all pertinent customer intelligence from the renewal process to the local service branch.
Maintain daily activities in customer relationship management tools by tracking calls emails
and interactions with customers during the retention process.
Work closely with local branches to improve customer agreement retention overall customer
relationships scope of services delivered and overall profitability and efficiency.
Perform other duties as assigned.
Qualifications :
REQUIRED SKILLS & COMPETENCIES:
Must be coachable with a willingness to learn.
Must have a desire to be successful and grow in a world class organization with a commitment
to excellence superior relationship building and collaborative capabilities.
Must be willing to develop Konecranes sales ethics and values.
Must have excellent written and verbal communication skills and PC skills.
EDUCATION & EXPERIENCE:
Bachelors degree in business or other related studies required.
One (1) year/s of business development or sales experience preferred.
Experience with CRM (Customer Relationship Management) tools is a plus.
OTHER REQUIREMENTS:
Ability to travel locally and outside the service area for operational requirements & training
when necessary.
Additional Information :
What we offer:
Benefits: Medical Plan Dental Vision 401k plan with a match from day one identity theft protection accident insurance travel insurance and so much more!
Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service 3 weeks. 13 years of service 4 weeks.
Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service
Holidays: 10 paid holidays per year
Konecranes moves what matters. Konecranes is a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Cold Calling
- Outbound Sales
- Account Management
- Salesforce
- Inside Sales
- Telemarketing
- CRM Software
- Lead Generation
About Company
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills th ... View more
