Consultant, Data Analytics & Reporting

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What youll be doing

You will be supporting our strategic vision of transforming our Fraud Operations into a Digital Operations by leveraging new capabilities (e.g. AI automation etc.) and authentication tools and using more modern technologies to communicate with our clients about their Fraud Case. Our Digital Transformation strategy will deliver a lower friction experience for our clients and improve operational efficiencies by streamlining & simplifying our Fraud Operations. As a Operational Effectiveness Consultant Data Analytics and Reporting. You will support the implementation of our data strategy. You will work closely with Fraud Operation Managers to establish new scorecards and enhance our existing employee scorecards. You will identify and implement opportunities to streamline our reporting and scorecards processes. You will work with your colleagues and with our operations teams to define reporting requirements to address process gaps. In addition you will work collaboratively with Fraud Strategy Fraud Operations and Fraud Delivery to achieve common goals and actively promote co-operation and good working relationships

At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote

How youll succeed

• Analytical Able to organize and analyze large data sets using various analytical tools (e.g. SAS Enterprise Guide Tableau Minitab and Excel-VBA programming). Familiar with various statistical tools (e.g. control chart trend analysis) to draw insights and conclusions from data.
• Problem Solving Able to understand business reporting needs translate into requirement and develop and implement appropriate recommendations
• Task Achievement Must be able to plan prioritize and organize work based on available resources/constraints.
• Interpersonal Relations You will have excellent communication skills and are able to translate technical details using good examples or illustrations to explain to others. You will have knowledge of various techniques to convince others and build support for recommendations.

Who you are

• You can demonstrate experience in using data visualization tools and programming languages. Familiarity with Tableau Desktop SAS Enterprise Guide and knowledge of fraud systems and NAE databases is considered and asset
• You give meaning to data.You enjoy investigating complex problems and making sense of information. Youre confident in your ability to communicate detailed information in an impactful way.
• Youre passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do. You embrace and champion change.Youll continuously evolve your thinking and the way you work in order to deliver your best.
• You understand that success is in the details. You notice things that others dont. Your critical thinking skills help to inform your decision making.
• Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

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