Library Assistant

Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty staff and students and values the rich diverse backgrounds that make up the campus community. A strong candidate for this position must have the understanding and ability to successfully support individuals with varying backgrounds. This includes persons with disabilities various gender identities and sexual orientations as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all.

Under general supervision from assigned manager assists with the daily operations of the library including providing services and information to patrons and organizing and overseeing circulation and reserve services; provides technical assistance to patrons in the use of equipment and computers; and processes and issues student identification cards.

• Use the onlineHelp Guide or contact the NEOED Applicants Support Line at if you need assistance with your online applicant account.
• Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time Monday through Friday.

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

1. Provides library circulation services; checks out and in materials and returns materials to shelves; assists patrons with the use of the library indices and equipment including copiers printers and computers; familiarizes patrons with Dewey Decimal System and other library classification systems reference and circulating materials periodicals and visual instructional materials and the reserve book collection; orients patrons to procedures to secure interlibrary loans.

2. Monitors use of library computers printers and equipment; trains patrons and staff to use and assists with the use of computers and software applications; oversees and ensures functionality of workstations peripherals and equipment; troubleshoots makes minor repairs to and resolves user technical problems with computers printers and other peripherals; requests or arranges for assistance servicing or repair of department computer equipment from Information Technology Services (ITS) or other resources.

3. Serves as informational resource by responding to requests inquiries and questions from District staff students and the public regarding services programs and procedures; processes and issues student identification cards; resolves complaints and refers unresolved complaints to appropriate staff; serves as liaison with faculty regarding types and uses of reserve shelf materials materials for their assignments student concerns and library acquisitions; refers faculty for consultation with Librarians as needed.

4. Creates and maintains manual of library policies and procedures; collaborates with District staff regarding library materials services records budgets policies and patron concerns.

5. Coordinates with managers to ensure facility is operational properly staffed and that hours of operation are observed; ensures that conditions are conducive to and patrons contribute to a positive learning environment; reports manager problems affecting library operations to appropriate manager.

6. Participates in the development of assigned budget(s); assists with the researching and purchasing of materials supplies and equipment; determines future needs; inventories supplies and instructional materials; discusses new products or special needs with vendors and District staff; maintains expenditure records and prepares reports; advocates for the needs of the department; creates prioritized lists of needed equipment for administration; provides input regarding annual budget development.

7. Contacts patrons regarding overdue material; places and clears holds; assesses collects monitors and deposits fees or fines; credits accounts; records circulation transactions to provide statistical information for dissemination to State agencies the department and external libraries and/or other organizations as required; creates and maintains databases and spreadsheets of patrons library account activities including monitoring library statistics overdue materials and applicable fines and generating reports.

8. Maintains and organizes library shelves by utilizing the Dewey Decimal System; works with Librarians and staff to rearrange or consolidate materials and collections as needed; maintains check-in and filing systems for periodical collection.

9. Provides onboarding support general work training guidance supervision assistance and directs activities of students or temporary employees.

10. Performs related duties that support the overall objective of the position.

EDUCATION AND EXPERIENCE GUIDELINES
Any combination of education and experience that demonstrates the required above knowledge and abilities is qualifying. Examples of ways to obtain the above knowledge and abilities could include but are not limited to the following:

Education/Training
Equivalent to the completion of the twelfth grade or General Educational Development (GED) supplemented by some college level course work.

Experience
Two years of increasingly responsible routine technical administrative programmatic and/or clerical support experience involving a high level of public contact.



QUALIFICATIONS
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
Principles techniques processes and procedures of libraries including terminology customer service and the Dewey Decimal System.
Federal state and local laws codes and regulations regarding support of students including but not limited to the Family Educational Rights and Privacy Act (FERPA) and the Americans with Disabilities Act (ADA).
Basic inventory bookkeeping and purchasing processes and procedures.
English language usage grammar spelling punctuation and vocabulary.

Ability to:
Perform general technical and operational duties in support of the Learning Resource Center including but not limited to providing circulation services; operating and maintaining equipment and computers; maintaining and organizing supply and materials inventory assisting patrons with use of LRC materials equipment and services.
Speak and work with groups of students and Library patrons.
Troubleshoot and make minor repairs to computers peripheral and equipment.
Plan and organize work to meet schedules and changing deadlines.
Perform basic record keeping functions.
Utilize office procedures methods and equipment including computers technology and applicable software applications sufficiently to perform the duties of the classification including those used in libraries and learning centers.
Maintain confidentiality of information.
Make arithmetic calculations of average difficulty.
Follow oral and written directions.
Communicate clearly and concisely both orally and in writing.
Provide onboarding support general work training guidance supervision assistance and directs activities of students or temporary employees.
Establish and maintain effective working relationships with those contacted in the course of work. Work independently and collaboratively.
Apply District policies and procedures.


PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Library and office setting; extensive public contact.

Physical: Primary functions require sufficient physical ability and mobility to work in a library and office setting; to stand or sit for prolonged periods of time; to push pull lift and/or carry light amounts of weight; and to operate office equipment including use of a computer keyboard; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.

Hearing: Hear in the normal audio range with or without correction.

WHY SIERRA

• One of Aspen Institutes Top150 Community Colleges in the nation
• The Accrediting Commission recognized Sierra for its exemplary practice of providing personnel with opportunities for continued professional development in order to meet its mission. This includes providing students and employees with a robust set of programs events and conferences related to equity-mindedness and supporting the success of our students etc.
• Public Employees Retirement System (PERS)
• 18 paid holidays (including extended time off during the winter break)
• 12 accrued paid vacation days per year (vacation accrual increases over time)
• Competitive benefits package
• Flexible work schedules may be available
• Currently during summers some employee groups participate in 4x10 schedules
• Qualifying Employer for Public Service Loan Forgiveness (in most cases)

• Use the onlineHelp Guide or contact the NEOED Applicants Support Line at if you need assistance with your online applicant account.
• Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time Monday through Friday.