Bronx Housing Case Manager

Compensation Range: $24/hr - $28/hr commensurate with experience

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement tuition costs and text books.

Overview:

The Bronx Housing Case Manager (HCM) provides supportive Case Management services and care coordination to a caseload of between twenty (20) and twenty-five (25) formerly chronically homeless individuals and families with co-occurring conditions. The Housing Case Manager works closely with their clients in the clients homes in the community and the office helping to ensure housing stability by promoting independent living skills financial management and health and wellness.

Responsibilities:

• Successfully complete monthly home visits for 95% of your clients.
• Ensure that HIPAA forms and income verification documents are uploaded into each clients file and are signed if applicable.
• Work with your clients to create comprehensive assessments and service plans every 90 days.
• Provide referrals and follow-up when necessary for primary care substance use services nutrition clothing mental health services and financial management.
• Utilizing the vast array of internal services available to clients look to connect (and coordinate) with other departments including: ADHC Health Services OASAS Health Homes Behavioral Health Community Partnerships Legal and Job-Training.
• Help new clients move into their apartments and assist clients with their transition from homelessness to stable housing.
• In collaboration with the client develop strength based individualized goals.
• Provide constructive feedback on goal participation during scheduled engagement.
• Assess and discuss financial management with the client including following up with the client on any rent obligation maintaining an active subsidy consistently making utility payments and food and nutritional needs.
• Complete apartment inspections and put work order in as needed ensuring collaboration with the custodial and operations staff
• As needed accompany the client in the community on scheduled appointments.
• Actively participate in weekly supervision with your supervisor.
• Come to the meetings prepared.
• Complete all required reports and paperwork by the prescribed deadlines.
• Demonstrate excellent customer service with residents/clients; staff; vendors; and all other relevant stakeholders.
• Perform other responsibilities and duties as assigned.
• Enthusiastically take part in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.

Requirements:

• Bachelors degree in social work psychology counseling or a related field and/or a minimum of three years of relevant experience in a social services setting working with individuals who have experienced homelessness mental health issues and/or substance use is required.
• (L)MSW is preferred.
• Ability to prioritize and multi-task.
• Experience with and proven commitment to working with low-income and marginalized communities as well as individuals with multiple chronic medical and/or behavioral health conditions.

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Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York States first harm reduction-based OASAS-licensed outpatient drug treatment program. Other services include Health Home care management behavioral health and syringe exchange programs. A pioneer in the social entrepreneurship movement Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information visit

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing healthcare HIV prevention and treatment among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

This position is included in a bargaining unit of Housing Works New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (RWDSU). Accordingly the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a CBA) between Housing Works and the RWDSU

Required Experience:

Manager