Position Title:
Specialist People Systems (Workday) (People and Culture) (Telework/Hybrid)Status of Employment:
PermanentPosition Language Requirement:
English FrenchLanguage Skills:
English (Reading - C - Advanced) English (Speaking - C - Advanced) English (Writing - B - Intermediate) French (Reading - C - Advanced) French (Speaking - C - Advanced) French (Writing - B - Intermediate)Work at CBC/Radio-Canada
At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.
Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.
Unposting Date:
:59 PMThis role is a hybrid work arrangement. Work schedule to be discussed with the hiring Manager according to the guidelines defined by the department.
Are you ready to shape the future of HR at a leading organization
Join the People Systems & Analytics team where were on a mission to build a cutting-edge HR technology ecosystem that empowers every employee and manager to thrive in a digital workplace. If you are passionate about driving operational excellence love solving complex technical puzzles and want to see your work directly influence the employee experience this is your opportunity.
About the Team: People Systems & Analytics:
We are a high-impact team leading the charge for increased digitization analytics capabilities automation and flexibility across People and Culture. We are responsible for providing a modern living ecosystem of HR solutions with Workday at the core enabling value-driven business decisions and a seamless user experience. We value critical thinking a process mindset and a tenacious pursuit of continuous improvement.
The Impact Youll Have:
Reporting to the Manager Workday Talent & HCM you will be a subject matter expert responsible for supporting the configuration and evolution of our Workday modules. You will directly contribute to maximizing employee and manager engagement with our HR technology.
Key Focus Areas:
Support the delivery of functional system enhancements and defect: fixes by collaborating with internal colleagues update process maps and procedures training material and support in the development of communications;
Triage service requests: provide first-line functional support to People and Culture Operations to aid them in responding to employee manager and HR Business Partner requests and questions pertaining to Workday functionality;
Intake change requests: assigning requests to functional workstreams ensuring accurate and timely handling of requests providing client service to persons who submit requests and appropriate alignment of internal colleagues;
Support the Workday Functional Business Analyst: with processing approved organizational and data changes as well as functional analysis testing and light configuration of Workday as required;
Participate in gathering business requirements: Gathering and authoring business requirement documents training documentation decision logs project close-out records and sending follow up surveys;
Research Workday Community.
What Youll Bring to the Role:
We are seeking a talented and driven professional who is eager to make a tangible difference.
Experience & Education:
Bachelors degree in Human Resources Technology or a related field;
12 years of hands-on experience within an HRIT function;
Direct working experience with Workday is highly desirable. Experience with JIRA and/or ServiceNow is a strong asset.
Skills & Mindset:
Bilingualism (English and French) is required;
A curious solutions-focused mindset with a dedication to continuous improvement;
Demonstrated ability to manage a high volume of concurrent requests with excellent organizational skills and a focus on delivering against service level agreements;
Exceptional written and verbal communication skills with the ability to clearly explain complex technology concepts to stakeholders at all levels;
Proven client service or customer service experience.
Candidates may be subject to skills and knowledge testing.
Candidates may be subject to skills and knowledge testing.
We thank all applicants for their interest but only candidates selected for an interview will be contacted.
As part of our recruitment process candidates who advance to the next
step will be asked to complete a background check. This includes:
A mandatory Criminal record check.
Other background checks may be conducted based on the operational requirements of the position.
CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .
You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.
Primary Location:
Broadcast Centre 205 Wellington St. W. Toronto Ontario M5V 3G7Number of Openings:
1Work Schedule:
Full timeRequired Experience:
IC
CBC/Radio-Canada is Canada’s national public broadcaster. Through our mandate to inform, enlighten and entertain, we play a central role in strengthening Canadian culture. As Canada’s trusted news source, we offer a uniquely Canadian perspective on news, current affairs and world affa ... View more