We are seeking a Senior Solutions Designer to lead the design and implementation of enterprise hosting and application solutions aligned with business requirements architectural standards and best practices. The successful candidate will bring deep expertise in Oracle Siebel CRM and Adobe AEM along with strong business analysis solution design and stakeholder engagement capabilities.
This is a mission-critical role supporting complex large-scale enterprise systems within a public sector environment.
Key ResponsibilitiesDesign enterprise technology solutions based on client service specifications standards and best practices
Translate business requirements into functional and non-functional solution designs
Develop:
Business Design Documents
Functional Design Documents
Application flows and process diagrams
Wireframes and screen mockups
Lead solution architecture activities across Siebel and Adobe AEM platforms
Develop high-level and detailed process flows mapping business processes to system views
Conduct user research usability testing and persona development
Design accessible solutions aligned with WCAG/AODA standards
Create test strategies UAT plans QA documentation and test cases
Identify risks and propose mitigation strategies
Collaborate with business and technical teams to bridge requirements and implementation
Participate in change management and large-scale system implementation initiatives
Evaluate system performance and recommend improvements
Develop and maintain business architecture artifacts
7 years of experience designing solutions using Oracle Siebel CRM and/or Adobe AEM
Experience developing:
Business design documents
Functional & non-functional requirements
High-level application flows
Functional design documentation
Experience creating:
Wireframes and high-fidelity mockups (Figma or Adobe XD)
Process flows and screen flows
CRUD matrices
Use cases and business rules
Experience with accessibility standards (WCAG/AODA)
Experience conducting user research and usability testing
Experience creating QA plans and writing test cases
Experience analyzing system performance and capacity
7 years of Siebel and Adobe AEM implementation experience
Experience with:
Rational Unified Process (RUP)
Change management methodologies
Business architecture documentation
UAT planning and documentation
Familiarity with:
PMBOK methodology
Enterprise hosting and infrastructure technologies
Integrated multi-service systems
Strong written and verbal communication skills
Proven analytical and problem-solving abilities
Ability to translate business requirements into technical solutions
Experience working with cross-functional teams
Comfortable working under tight timelines
Strong stakeholder engagement and negotiation skills
Public sector experience (especially Transfer Payment / Grant Model)
Experience ensuring corporate QA standards compliance