Technical Specialist- Junior

Raleigh, WV - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

This position hire will be needed to assist the Tier 3 OperationsEndpoint Security Team with multiple high visiblepriority projects implementing and maintaining new and existing endpoint security tools to help serve and provide endpoint security to the 14 managed agencies and the non-managed agencies sharing our security tool infrastructure. This position will also assist with helping the Team catch up with backlogged requests for additional support and services for Non managed state agencies currently requesting assistance with implementing endpoint security tools (Intune for MDM Tanium and Cloudflare which is a new effort for always on VPN) in their support environments and at this time we do not have the staff to provide dedicated support to assist these state agencies. This position will also support the day-to-day activities for Operations support for managed agencies requiring our assistance.

Requirements:

WIN11 Experience Required

iOS Android Apple OS Experience Required

Mobile Device Management Experience Required

Intune Required

Tanium Required

SharePoint Required

Excellent Communication and Documentation Skills Required

Tier 3 Support Required