CRM Application Manager Functional Consultant Dynamics 365 Sales & Marketing (mwd)

Stuttgart - Germany

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: CRM Application Manager / Functional Consultant - Dynamics 365 Sales & Marketing (m/f/d)

For one of our clients we are looking for a CRM Application Manager / Functional Consultant - Dynamics 365 Sales & Marketing (m/w/d).

Your responsibilities:

Consult design and optimize business processes within Microsoft Dynamics 365 Business Central across relevant modules
Support international rollouts and multi-entity setups including country-specific adaptations and compliance
Conduct fit-gap analyses and derive functional and technical requirements for implementations rollouts and system enhancements
Configure and customize Business Central including workflows roles function settings document layouts and extensions
Provide 2nd and 3rd level support for complex issues
Develop solution concepts and specifications for further development in collaboration with internal and external developers
Plan and facilitate workshops with business units key users and management to document processes and define solutions
Support data migration efforts including defining migration rules and performing test imports
Conduct and manage testing document test cases and support business teams until final acceptance
Support go-live activities including cutover planning hypercare and stabilization
Create user documentation training materials and deliver training for users key users and support teams
Collaborate closely with the ERP team system support specialists business analysts and external partners to ensure an optimized system landscape

We are looking for:

Several years of hands-on experience with Microsoft Dynamics 365 Sales
Strong understanding of end-to-end sales and CRM processes
Experience with CRM administration customization and international rollouts
Structured independent working style and excellent communication skills
Comfortable engaging with internal stakeholders and external service providers
Proficiency in German and English

Whats the Recruitment Process Like at Ekkiden

At Ekkiden were committed to providing a positive experience for every candidate.

Initial Call: Our recruitment team will reach out to discuss your motivations and expectations.

Interviews: Youll have one or two interviews with our business managers depending on the role youre applying for.

Client Meeting: Finally youll have the opportunity to meet with the client.

While this is our standard process we may make adjustments based on specific circumstances.

Required Experience:

Manager

Role: CRM Application Manager / Functional Consultant - Dynamics 365 Sales & Marketing (m/f/d)For one of our clients we are looking for a CRM Application Manager / Functional Consultant - Dynamics 365 Sales & Marketing (m/w/d).Your responsibilities: Consult design and optimize business processes wit...

Role: CRM Application Manager / Functional Consultant - Dynamics 365 Sales & Marketing (m/f/d)

For one of our clients we are looking for a CRM Application Manager / Functional Consultant - Dynamics 365 Sales & Marketing (m/w/d).

Your responsibilities:

Consult design and optimize business processes within Microsoft Dynamics 365 Business Central across relevant modules
Support international rollouts and multi-entity setups including country-specific adaptations and compliance
Conduct fit-gap analyses and derive functional and technical requirements for implementations rollouts and system enhancements
Configure and customize Business Central including workflows roles function settings document layouts and extensions
Provide 2nd and 3rd level support for complex issues
Develop solution concepts and specifications for further development in collaboration with internal and external developers
Plan and facilitate workshops with business units key users and management to document processes and define solutions
Support data migration efforts including defining migration rules and performing test imports
Conduct and manage testing document test cases and support business teams until final acceptance
Support go-live activities including cutover planning hypercare and stabilization
Create user documentation training materials and deliver training for users key users and support teams
Collaborate closely with the ERP team system support specialists business analysts and external partners to ensure an optimized system landscape