Director, Full-Time MBA – Tepper School of Business

The Director of the Full-time MBA (FT MBA) provides academic and operational leadership for the full-time MBA portfolio both traditional and accelerated formats. Reporting to the Executive Director of MBA Programs this role serves as a primary face of the FT MBA leading a professional team and partnering with faculty administrators and external stakeholders to ensure excellence in program delivery student experience and market positioning. The Director oversees the FT MBA portfolio including 320 enrolled students annually and a comprehensive operating budget supporting academic and co-curricular program delivery. This leadership role requires proactive engagement with faculty students alumni and institutional partners to advance the Tepper Schools reputation as a leader in MBA education.

Core responsibilities include:

Program Operations & Student Experience

• Oversees the operational execution of all FT MBA activities including Basecamp (orientation) 45 student clubs and organizations on-campus classes and events and co-curricular programming.

• Anticipates and addresses program management issues (operational and academic) as they arise ensuring seamless student experiences.

• Monitors and assesses student feedback academic performance and co-curricular engagement to drive improvements.

• Advises students on academic policies progress and general concerns as needed.

• Oversee on-campus course delivery including classrooms and break-out rooms scheduling technology upgrades and issue resolution in cooperation with the Tepper Technology team.

• Leads the creation of the academic calendar; manages distribution.

• Monitor vendor partnerships at a high-level to support the FT MBA team and maximize negotiating power.

• Carries a limited advising portfolio (5 - 10%).

Leadership & Program Direction

• In collaboration with the Executive Director (ED) of MBA Programs develops and executes the annual operating plan for the FT MBA portfolio (FT MBA and Accelerated FT MBA). Supports outcomes related to admissions student services career development and leadership.

• In collaboration with the ED of MBA Programs benchmarks and analyzes trends in FT MBA education to inform strategic planning and continuous improvement. Makes program recommendations to ED MBA that reflect market changes.

• Monitors and shares FT MBA program trends related to student experience student feedback co-curricular and curricular experiences to ED MBA. Develop strategies for improving FT program delivery.

Academic & Faculty Engagement

• Partners with the ED MBA Associate Dean and faculty to ensure academic quality innovation and integrity in FT course delivery.

• Leads faculty communications - provides on-boarding to new faculty answers questions and resolves or escalates issues as needed. Leads Faculty Prep Website and/or resources for onboarding mini communications and annual course design support.

• In coordination with the ED MBA manages and optimizes the course schedule to support accurate enrollment forecasting elective section planning and faculty scheduling. Oversees elective planning to optimize student learning paths and resource allocation.

• Chairs or co-chairs FT MBA curriculum or advisory committees as appropriate.

External Representation and Partnerships

• Serves as an external representative of the FT MBA program as needed at FT MBA conferences alumni events corporate visits and professional gatherings.

• Supports the development of partnerships with alumni employers and peer institutions to enhance the reputation and reach of the FT MBA program.

• In collaboration with ED MBA supports Marketing and Admissions to strengthen recruitment branding and FT MBA rankings strategy.

• Provides strategic input for marketing materials website content and program storytelling.

Budget & Resource Management

• Assists the ED MBA with the development management and forecasting of a large multi-faceted FT MBA operating budget in coordination with the Finance and Business Office. Oversees vendor partnerships and contracts to ensure quality efficiency and cost-effectiveness.

Team Leadership & Development

• Supervises and mentors a team of 3 staff members supporting FT MBA operations and student success.

• Fosters a culture of collaboration innovation and accountability within the FT MBA team.

• Provides professional development and training opportunities to ensure staff growth and retention.

Cross-Program & Institutional Collaboration

• Collaborates with the Director of Online Hybrid MBA to ensure consistency in policy student services and operational efficiency in MBA programs.

• Supports in-person events for other MBA and Masters programs as needed to promote cross-program integration.

• In cooperation with the Deans office support Commencement activities including graduation clearance student communication and commencement ceremony and other programming.

Adaptability excellence and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Financial Acumen Skills

• Organization and Planning Skills

• Problem-Solving and Reasoning Skills

• Relationship Building Skills Teaching/Instruction Experience

Qualifications:

• Bachelors degree required; Masters degree preferred

• 5-8 years of experience in academic advising program management distance education and/or educational marketing and outreach experience required

• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful completion of a pre-employment background check

Additional Information:

• Sponsorship:Applicantsfor this positionmustbecurrentlylegallyauthorized to workfor CMUin the United States. CMU will notsponsor or take over the sponsorship of an employment visa for this Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

• Work Posture: This position follows a hybrid schedule with an expected on-campus/in-office presence of 35 days per week. During the first year the role will require a more consistent in-office presence of approximately 45 days per week.

• This is a full-time (37.5 of hours) exempt position based in Pittsburgh PA

• Typical Work Schedule: Monday-Friday from 8:30-5:00pm. An alternate work schedule allowing for evening and weekend hours will be required on occasion.

• Travel Requirements: You should be able to travel both domestically and internationally and be willing to work outside normal business hours as needed.

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical prescription dental and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits take well-deserved breaks with ample paid time off and observed holidays and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass access to our Family Concierge Team to help navigate childcare needs fitness center access and much more!

For a comprehensive overview of the benefits available explore our Benefits page.

At Carnegie Mellon we value the whole package when extending offers of employment. Beyond credentials we evaluate the role and responsibilities your valuable work experience and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; its about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization! Apply today!

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