Job Description:
WhyChooseUs
Joining The American Red Cross is like nothing else itsas much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse yet uncompromising in unity. You grow your career within a movement thatmatterswhere success is measured in people helped communities made whole and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for goodyoullhave mentors who empower your growth along a purposeful career path. You align your lifes work with an ongoing missionthatsbigger than all of us. As you care for othersyourecared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
WHAT YOU NEED TO KNOW:
As an Equipment Coordinator you are expected to participate in all aspects of eBDR and eProgesa related issues software upgrades and electronic equipment technologies. You would be responsible for eBDR user data base; eBDR and all peripheral equipment including receipt storage security during storage maintenance and repair; coordination of eBDR set usage throughout the region ensuring its availability at mobile and fixed collection site as well as training environment; and coordinating region-wide implementation and support for any/all future soft/hardware releases and updates. Responsible for all eProgesa equipment including maintenance repair and validation.
As a Red Cross Team member you will take care of your team members show up for every shift and give 100% while youre there. Interact in a positive proactive and customer-focused manner with both internal and external customers demonstrating care and compassion at all times
WHERE YOUR CAREER IS A FORCE FOR GOOD
Key Responsibilities:
Troubleshoots performs repairs and interacts with vendor on maintenance agreement issues to ensure sufficient equipment to meet operational demands are available daily to include determining if new equipment must be ordered; and provides problem solving advice to management.
Serves as the contact person for Collections staff to assure replacement or repair as needed of eBDR equipment and supplies including but not limited to cords jacks plug toner and paper.
Serves as contact for manufacturing staff for installation maintenance and repair of eProgesa equipment.
Maintain Maximo system. Analyze and trend eBDR equipment problems. Uses designated computer equipment for control and update of equipment.
Assure all equipment is maintained properly to include regional configurations and qualifications 100% of the time. Ensure integrity of equipment through appropriate packing and delivery.
Maintains a clean and safe work place.
Import eBDR database weekly and provide additional supplies as detected during weekly process.
Some travel may be required.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.
Standard Schedule: Monday-Friday 8:00am-4:30pm
Pay Information: $26.78/hr plus any applicable shift differentials for working any late nights over nights and on the weekends.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
2 years of technical experience in laptop hardware maintenance/repair cabling and network infrastructure support; software installation and upgrade; or installation and troubleshooting of printers and other peripheral computer equipment required; or an equivalent combination of education and experience.
Ability to prioritize tasks work under pressure multi-task problem solve and meet deadlines.
Ability to interact effectively with others of varying technical competency vendors departments and managers.
Excellent organizational skills as well as good oral and written communication skills.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Associates degree in computer science or related degree.
Physical Requirements:
May be required to lift pull push or move up to 50 pounds and work with a variety of hand and power tools. Ability to reach bend kneel climb push pull and work in tight spaces. Must be able to sit or stand for long periods of time. Must be able to work in extreme temperatures for short periods of time.
BENEFITS FOR YOU
As a mission-based organization we believe our team needs great support to dogreat work. Our comprehensive package includes:
Medical Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO:Starting at15 daysa year; based on type of job and tenure
Holidays: 11 paid holidayscomprisedof six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short Long Term
Service Awards and recognition
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers San Diego Fair Chance Ordinance the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps the federal agency that brings people together through service and its partners the Peace Corps AmeriCorps Alums National Peace Corps Association and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering Visit to learn more including our most-needed volunteer positions.
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Required Experience:
IC
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