User Researcher
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Job Summary
User Researcher
Location: Mix of onsite client and remote working.
Methods Business and Digital Technology Limited
Methods is a 100M IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based we apply our skills in transformation delivery and collaboration from across the Methods Group to create end-to-end business and technical solutions that are people-centred safe and designed for the future.
Our human touch sets us apart from other consultancies system integrators and software houses - with people technology and data at the heart of who we are we believe in creating value and sustainability through everything we do for our clients staff communities and the planet.
We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.
Predominantly focused on the public-sector Methods is now building a significant private sector client portfolio.
Methods was acquired by the Alten Group in early 2022.
Requirements
Your role
We are recruiting for a User Researcher on a permanent basis. You will have a passion for understanding and championing the user.
Your responsibilities will include:
Championing the user
Planning and conducting user research developing recruitment briefs analysis and presentation of findings
Collaborating with the product team to turn research findings into prototypes and features that meet the user need
Presenting research findings user insight and recommendations to the product team
Promoting user centered design principles and best practice within government
Designing scripting and analysing quantitative surveys
Undertaking qualitative/quantitative research projects such as proposition development visual identity and customer experience mapping
Applying relevant knowledge in human factors ethnography and the user-centered design process to product and service design
Managing day-to-day operations with usability and market research agencies with accountability for schedules value for money and deliverables
Skills we are looking for
Knowledge experience and passion for user centered design practices and GDS guidelines
Experience undertaking user research and gathering user requirements
Experience working in agile multidisciplinary teams including designers and developers to build digital products and services
Confidence developing user personas and journey maps
Additional skills and behaviours
Skills that would also be useful in this role include:
Working in an agile environment
Advocating for fully accessible and inclusive services
Taking a proactive approach to addressing environmental issues embedding environmental responsibility in practices and standards and encouraging clients to consider innovative solutions within the scope of work
Taking a proactive approach to diversity equity and inclusion internally and with clients
Benefits
Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.
By joining us you can expect
- Autonomy to develop and grow your skills and experience
- Be part of exciting project work that is making a difference in society
- Strong inspiring and thought-provoking leadership
- A supportive and collaborative environment
Development A management development programme and training
Wellness 24/7 confidential employee assistance programme
Flexible Working including home working and part time
Social office parties breakfast Tuesdays monthly pizza Thursdays Thirsty Thursdays and commitment to charitable causes
Time Off 25 days of annual leave a year plus bank holidays with the option to buy 5 extra days each year
Volunteering 2 paid days per year to volunteer in our local communities or within a charity organisation
Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
Life Assurance of 4 times base salary
Private Medical Insurance which is non-contributory (spouse and dependants included)
Worldwide Travel Insurance which is non-contributory (spouse and dependants included)
Enhanced Maternity and Paternity Pay
Travel season ticket loan cycle to work scheme
For a full list of benefits please visit our website ( Experience:
IC
Key Skills
- Intelligence Community Experience
- Python
- Spss
- Microsoft Word
- R
- Regression Analysis
- Windows
- Stata
- Microsoft Powerpoint
- Research Experience
- Data Modeling
- Writing Skills
About Company
Our mission is to help safeguard public-facing services and apply digital thinking to make sure the future of our public services is centred around our citizens. At Methods we believe in working with a human touch which sets us apart from other consultancies, system integrators and so ... View more
