- 2nd and 3rd level support and escalations of IT support tickets Jira management and Jira automation
- Deal with network related issues
- Visit new locations for network and IT configuration and installation
- MDM management across our hardware fleet (Android iOS Windows and Mac) using Intune Jamf and WorkspaceOne UEM
- Maintain automations written in Python or built on platforms such as n8n and Okta Workflows - reading executions troubleshooting issues and suggesting improvements
- Bring new automation ideas to connect systems and sync data across tools
- Tackle IT security reports and incidents related to internal infrastructure as well as understanding product-side issues when they arise
- Maintain accurate inventory and ensure every action and asset is traceable
Qualifications :
- Strong problem-solving ability including digging into logs and documentation to understand how things are built
- Solid understanding of TCP/IP DNS DHCP and VPNs
- Hands-on experience with MDM platforms (Intune Jamf WorkspaceOne UEM)
- Ability to read and troubleshoot Python scripts and automation platform workflows
- Automation mindset with the initiative to identify and propose new opportunities
- Project management skills with the ability to prioritize urgent work
- Professional communication and the habit of asking good useful questions
- Detail-oriented tracking and inventory mindset
Additional Information :
- A 1000 annual L&D budget as well as individual coaching options to ensure you have plenty of opportunities to learn grow and achieve your goals
- 26 days of vacation 1 day every year up to a maximum of 30 days
- A mobility budget of 35 EUR per month for Deutschland Ticket subsidy
- A discount on your Urban Sports Club membership
- Attractive company pension options
- Unlimited access to an e-learning and development platform MyAcademy including online German courses
- Online discounts with Corporate Benefits and Future Bens
- A cool discount off your personal Flink orders; be the first to test out new products!
- A modern and dog-friendly office in the heart of Berlin - lots of delicious lunch spots available within short walking distance
It is our commitment that every applicant will be evaluated according to their skills regardless of age gender identity ethnicity sexual orientation disability status or religion.
Remote Work :
No
Employment Type :
Full-time
2nd and 3rd level support and escalations of IT support tickets Jira management and Jira automationDeal with network related issuesVisit new locations for network and IT configuration and installationMDM management across our hardware fleet (Android iOS Windows and Mac) using Intune Jamf and Workspa...
- 2nd and 3rd level support and escalations of IT support tickets Jira management and Jira automation
- Deal with network related issues
- Visit new locations for network and IT configuration and installation
- MDM management across our hardware fleet (Android iOS Windows and Mac) using Intune Jamf and WorkspaceOne UEM
- Maintain automations written in Python or built on platforms such as n8n and Okta Workflows - reading executions troubleshooting issues and suggesting improvements
- Bring new automation ideas to connect systems and sync data across tools
- Tackle IT security reports and incidents related to internal infrastructure as well as understanding product-side issues when they arise
- Maintain accurate inventory and ensure every action and asset is traceable
Qualifications :
- Strong problem-solving ability including digging into logs and documentation to understand how things are built
- Solid understanding of TCP/IP DNS DHCP and VPNs
- Hands-on experience with MDM platforms (Intune Jamf WorkspaceOne UEM)
- Ability to read and troubleshoot Python scripts and automation platform workflows
- Automation mindset with the initiative to identify and propose new opportunities
- Project management skills with the ability to prioritize urgent work
- Professional communication and the habit of asking good useful questions
- Detail-oriented tracking and inventory mindset
Additional Information :
- A 1000 annual L&D budget as well as individual coaching options to ensure you have plenty of opportunities to learn grow and achieve your goals
- 26 days of vacation 1 day every year up to a maximum of 30 days
- A mobility budget of 35 EUR per month for Deutschland Ticket subsidy
- A discount on your Urban Sports Club membership
- Attractive company pension options
- Unlimited access to an e-learning and development platform MyAcademy including online German courses
- Online discounts with Corporate Benefits and Future Bens
- A cool discount off your personal Flink orders; be the first to test out new products!
- A modern and dog-friendly office in the heart of Berlin - lots of delicious lunch spots available within short walking distance
It is our commitment that every applicant will be evaluated according to their skills regardless of age gender identity ethnicity sexual orientation disability status or religion.
Remote Work :
No
Employment Type :
Full-time
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