About Operations Technology Solutions (OTS)
As an IT Support Associate you will use your skills to support our Operations team by resolving issues involving multiple IT architectures. We are always committed to improvements; you will be encouraged to participate in career development opportunities to progress at Amazon.
We are looking for self-motivated individuals to take on challenges and motivate teams to develop solutions for the obstacles we face.
This is an on-site position in Cajamar - SP - Brazil.
Key job responsibilities
Come join our technology team and:
Be a protagonist in managing state-of-the-art IT equipment at our facilities
Lead technical solutions and make a difference in our operational infrastructure
Develop your mentoring side by sharing knowledge and training new talent
Grow with us through constant learning in innovative technologies
Connect with diverse teams providing on-site and remote support across multiple locations
Enjoy a dynamic routine with the possibility of working different shifts adaptable to your profile
Here youll have the opportunity to directly impact our operations while developing your technical and leadership skills!
About the team
Operations Technology Solutions (OTS): We are the force that drives one of the most impressive operations in the world! Every day our technology enables the delivery of thousands of smiles in the form of packages reaching people in hundreds of countries.
As part of OTS you will be essential in a system that:
Maintains the fast pace of Amazons global operations
Ensures precision in every process
Establishes new standards of excellence in services
Here your IT expertise wont be just another skill - it will be a fundamental part of a logistics revolution that never stops! 24 hours a day 7 days a week our team keeps Amazons operations running without interruptions.
Join us and be part of this story of innovation and global success!
- Experience in PC repair troubleshooting deployment and liquidation
- Experience supporting Windows Mac and/or Linux operating systems in a corporate setting
- Knowledge of core internet technologies including DHCP DNS mail transport TCP/IP and network file systems
- Experience with Microsoft Office products and applications
- English (Read and Write)
- CompTIA A CompTIA Network Cisco/CCNA Linux (Redhat) Microsoft hardware (installation) AWS or other industry relevant certifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.