Unemployment Claims Analyst Remote

Job description

As the world of work evolves human capital management must keep pace. Employers have been seeking scalable client-focused response Experian has brought together the industrys experts to offer a suite of specialized solutions delivering unmatched service trusted experience and client-inspired innovation. We are keeping the focus and flexibility employers value in boutique providers and adding the resources and security of Experian.

We would love you to join us at Experian in helping us to shape the future of employer services for Human Resources compliance and outsourcing. We are looking for an Unemployment Claims Analyst to partner with our clients in managing the unemployment claims process and guide communication between the employer and the state agencies. You will work fully remote for this position and report to the Senior Regional Manager.

What youll do:

• You will coordinate with clients to gather all relevant information necessary to respond to unemployment claims and wage audits
• You will file appeals to determinations with state agencies to request hearings be scheduled
• You will prepare and submit comprehensive responses to the state request for information that provides the best chance of a successful outcome
• You will assess and respond to requests for additional information from state agencies
• You will develop partnerships with client contacts and use those relationships to coach on what additional steps or processes to have more successful outcomes
• You will analyze unfavorable determinations and advise clients on likelihood of success on appeal
• You will prioritize tasks and make sure to complete any pending items promptly

Qualifications :

You Have:

• Experience in unemployment claims or unemployment processes
• Experience prioritizing multiple work tasks
• Experience building and maintaining relationships with internal and external partners
• Experience voicing feedback on current processes and problems as well as coming up with solutions for any identified issues

Additional Information :

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including full medical dental vision and matching 401K
• Fully remote environment
• Flexible time off including volunteer time off vacation sick and 12-paid holidays

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

#LI-Remote

Remote Work :

Yes

Employment Type :

Full-time