HR SERVICES DEVELIRY MANAGER – HR LIFECYCLE

Shah Alam - Malaysia

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

**Key Responsibilities:**

Lead and deliver Employee Lifecycle services across the APAC region managing critical service issues and ensuring alignment with Service Level Agreements (SLAs) and business strategy.
Oversee Employee Lifecycle functions within the HR Shared Service Centre ensuring quality efficiency and full compliance with relevant standards and legislation.
Establish standardised work procedures and best practices across countries to improve shared service team efficiency and drive towards Centre of Excellence in HR deliveries.
Manage the shared service team develop high-performance culture and ensure governance of service operations including budget management cost-effective measures and performance reporting.
Conduct standard and process audits to ensure compliance and alignment of HR practices across different countries legal requirements.
Drive continuous process improvement initiatives including automation and resource management whilst analysing operational variances and identifying cost reduction opportunities.
Maintain adherence to SGS Health Safety and Environment (HSE) Policy and exercise necessary standards when carrying out responsibilities to ensure full compliance.

Qualifications :

PROFILE (Education/experience/Skill/Certifications etc)

Degree in Human Resources Economics Business Administration or equivalent.
Minimum 5 years experience in full spectrum of human resources preferable with at least 2 years in supervisory roles in HR shared services environment.
Hands-on experience in talent onboarding covering multiple countries.
Experienced in dealing with diversified business and managing various levels of stakeholders in a MNC environment.
Familiar with the latest update in ISO9001 or relevant standard as well as the Labour Law in multiple countries in APAC region particularly in Australia New Zealand Hong Kong Taiwan Korea etc.
Knowledge in using computer/MS Office is a prerequisite and exposure to HRIS (particularly in Workday Dayforce / Ascender Technosoft & SmartRecruiter)) and process automation (such as Power Automate Copilot Studio RPA) is an added advantage.
Applicants must based in Shah Alam Selangor and willing to travel occasionally.
Good command of English & Bahasa Malaysia both written and communication. Mandarin Speaker is added advantage.

Remote Work :

Employment Type :

Full-time

**Key Responsibilities:**Lead and deliver Employee Lifecycle services across the APAC region managing critical service issues and ensuring alignment with Service Level Agreements (SLAs) and business strategy.Oversee Employee Lifecycle functions within the HR Shared Service Centre ensuring quality ef...

**Key Responsibilities:**

Lead and deliver Employee Lifecycle services across the APAC region managing critical service issues and ensuring alignment with Service Level Agreements (SLAs) and business strategy.
Oversee Employee Lifecycle functions within the HR Shared Service Centre ensuring quality efficiency and full compliance with relevant standards and legislation.
Establish standardised work procedures and best practices across countries to improve shared service team efficiency and drive towards Centre of Excellence in HR deliveries.
Manage the shared service team develop high-performance culture and ensure governance of service operations including budget management cost-effective measures and performance reporting.
Conduct standard and process audits to ensure compliance and alignment of HR practices across different countries legal requirements.
Drive continuous process improvement initiatives including automation and resource management whilst analysing operational variances and identifying cost reduction opportunities.
Maintain adherence to SGS Health Safety and Environment (HSE) Policy and exercise necessary standards when carrying out responsibilities to ensure full compliance.

Qualifications :

PROFILE (Education/experience/Skill/Certifications etc)

Degree in Human Resources Economics Business Administration or equivalent.
Minimum 5 years experience in full spectrum of human resources preferable with at least 2 years in supervisory roles in HR shared services environment.
Hands-on experience in talent onboarding covering multiple countries.
Experienced in dealing with diversified business and managing various levels of stakeholders in a MNC environment.
Familiar with the latest update in ISO9001 or relevant standard as well as the Labour Law in multiple countries in APAC region particularly in Australia New Zealand Hong Kong Taiwan Korea etc.
Knowledge in using computer/MS Office is a prerequisite and exposure to HRIS (particularly in Workday Dayforce / Ascender Technosoft & SmartRecruiter)) and process automation (such as Power Automate Copilot Studio RPA) is an added advantage.
Applicants must based in Shah Alam Selangor and willing to travel occasionally.
Good command of English & Bahasa Malaysia both written and communication. Mandarin Speaker is added advantage.

Remote Work :

Employment Type :

Full-time

Key Skills

Advertising Management
Arabic Speaking
Hr Executive Recruitment
Logistics & Administration
Drafting
Investment Management

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About Company

SGS

We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and ... View more

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