Relief Catering Supervisor

Glasgow - UK

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

This is a multi-location role; successful candidates must be willing to travel and have a flexible approach to working hours.

Key Areas of Responsibility

Team Leadership/Supervision:

To set to work all General Assistants across the location at the start and during their shift.
To ensure all staff are trained and competent both with on-the-job training task books and formal training.
To deliver on-the-job instruction and coaching to team members on a range of day-to-day work tasks (e.g. till training cleaning knowledge portion control dietary needs menus manual handling etc).
To brief and communicate key messages ensuring full understanding and competence.
To monitor and provide feedback to team members daily including recognition of good practice and guidance to improve standards.
To liaise with management to ensure formal follow up processes for any gaps in performance standards attitude or attendance.
To conduct 121s and regular reviews and seek/give updates/clarity to Managers.
To support team members with customer service skills and knowledge.
To support the planning and checking of a range of management tasks such as rostering timesheets orders stock control and audits.
To monitor supervise and close work conducted by Tier 2 contractors within catering operations i.e. maintenance EPOS etc (Aspens etc).

Operations:

To carry out a range of catering activities under the direction of Managers including but not limited to serveries retail shops and coffee outlets.
To ensure all food service provision is carried out in accordance with all aspects of the Somerset Larder Food Safety & Quality Management System and any relevant legal requirements.
To oversee and contribute to the Bar area inc stocktaking service cellar functions and legal requirements
To have a basic understanding of Retail GP and associated costs
To ensure all food is delivered on time to the required quality standards.
To serve food and beverage at additional functions as required by key customers.
To ensure that all service facilities and all equipment are cleaned in accordance with the prescribed method and to the correct schedule.
To assist the manager(s) in planning services in the most efficient manner taking into account any equipment cross contamination or allergen constraints.
To ensure catering provision is carried out cost effectively with product rejects and waste within agreed limits.
To be involved in the development and implementation of new products packaging methods and equipment as required by Somerset Larder.
To ensure all quality records are completed accurately and on time.
To carry out specific food service tasks as required.
To carry out projects or other tasks as requested by management.

Health Safety Environmental and Service:

To ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice together with any specific company requirements of key customers.
To organise the ordering of all raw materials packaging consumables and cleaning chemicals as and when required.
To advise relevant managers of all planned maintenance required or carried out and any repairs following unplanned breakdowns.
Following the receipt of any customer complaints assist in investigation of the cause and recommend/implement appropriate corrective action. Work with managers to complete a trend analysis of customer complaints.
To drive and support Zero Harm Culture.

Our Ideal candidate will have the following characteristics in line with our values

Team

Ability to work as part of a team

A flexible approach to working hours

Be supportive of colleagues

Food

Keen to learn on the job

Hold Food Safety Level 2 (or be able to achieve on appointment)

Pride

Be honest and trustworthy

Able to work independently

Have a can-do approach

Planet

Hygienic approach and manner

Committed to zero harm and sustainable practices

Qualifications :

Food Safety 2 within 30 days of starting work
Food Safety 3 within 1 year of joining (Desirable)
COSHH trained (Desirable)
Allergens trained (Desirable)

Additional Information :

Fully flexible i.e. multi-location multi-unit multi-time and multi-day
Subject to Disclosure Scotland Checks
Full driving licence and able to drive
Car owner or access to vehicle
BaxterStorey Scotland has a generous benefits package which includes:
Employee Assistance Programme
28 days holiday (including bank holidays)
Christmas Shutdown
Ongoing Learning Development & Training
Access to Occupational Health
Cycle Scheme
Birthday Day off
Free Meal on Shift

Successful applicants will be required to provide a three-year employment history and five-year address history in order to work on select locations. They must be able to provide in date photographic ID and their right to work in the UK so that security clearance can be obtained as these roles are based on a nuclear regulated site.

Remote Work :

Employment Type :

Full-time

This is a multi-location role; successful candidates must be willing to travel and have a flexible approach to working hours.Key Areas of ResponsibilityTeam Leadership/Supervision:To set to work all General Assistants across the location at the start and during their shift.To ensure all staff are tr...