DescriptionJob Track Description:
- Requires formal education and relevant expertise in a professional sales or technical area.
- Performs technical-based activities.
- Contributes to and manages projects.
- Uses deductive reasoning to solve problems and make recommendations.
- Interfaces with and influences key stakeholders.
- Leverages previous knowledge and expertise to achieve results.
- Ability to complete work self-guided.
- College or university degree required.
General Profile
- Requires knowledge and experience in the field.
- Will acquire higher-level knowledge and skills.
- Develops an understanding of the company processes and customers.
- Uses existing procedures to solve for standard problems.
- Receives moderate guidance and direction from others.
Functional Knowledge
- Requires expanded conceptual knowledge in own discipline and broadens capabilities.
Business Expertise
- Uses an understanding of key business drivers to accomplish work.
Impact
- Impacts a team by example through the quality service and information provided
- Works within guidelines and policies.
Leadership
- No supervisory responsibilities.
- Provides informal guidance to new team members.
Problem Solving
- Uses existing procedures and technical experience to solve problems.
Interpersonal Skills
- Exchanges complex information and ideas effectively.
Responsibility Statements
- Manages task-based queue/work completed tickets in the order received and based on criticality.
- Supports installations and troubleshooting of local infrastructure issues.
- Assists Sr. Engineers with designing and implementing new solutions.
- Helps maintain and update documentation.
- Administers onsite and remote assistance.
- Participates in planning daily meetings and backlogs sessions.
- Performs other duties as assigned.
- Complies with all policies and standards.
Required Experience:
IC
DescriptionJob Track Description: Requires formal education and relevant expertise in a professional sales or technical area.Performs technical-based activities.Contributes to and manages projects.Uses deductive reasoning to solve problems and make recommendations.Interfaces with and influences key ...
DescriptionJob Track Description:
- Requires formal education and relevant expertise in a professional sales or technical area.
- Performs technical-based activities.
- Contributes to and manages projects.
- Uses deductive reasoning to solve problems and make recommendations.
- Interfaces with and influences key stakeholders.
- Leverages previous knowledge and expertise to achieve results.
- Ability to complete work self-guided.
- College or university degree required.
General Profile
- Requires knowledge and experience in the field.
- Will acquire higher-level knowledge and skills.
- Develops an understanding of the company processes and customers.
- Uses existing procedures to solve for standard problems.
- Receives moderate guidance and direction from others.
Functional Knowledge
- Requires expanded conceptual knowledge in own discipline and broadens capabilities.
Business Expertise
- Uses an understanding of key business drivers to accomplish work.
Impact
- Impacts a team by example through the quality service and information provided
- Works within guidelines and policies.
Leadership
- No supervisory responsibilities.
- Provides informal guidance to new team members.
Problem Solving
- Uses existing procedures and technical experience to solve problems.
Interpersonal Skills
- Exchanges complex information and ideas effectively.
Responsibility Statements
- Manages task-based queue/work completed tickets in the order received and based on criticality.
- Supports installations and troubleshooting of local infrastructure issues.
- Assists Sr. Engineers with designing and implementing new solutions.
- Helps maintain and update documentation.
- Administers onsite and remote assistance.
- Participates in planning daily meetings and backlogs sessions.
- Performs other duties as assigned.
- Complies with all policies and standards.
Required Experience:
IC
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